Summary
Overview
Work History
Education
Skills
Timeline
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Britney Torres

Jackson Heights,NY

Summary

Compassionate and dedicated volunteer and worker with experience at Movement for Justice in El Barrio and Volunteering in Mount Sinai Morningside Emergency Department and NYU emergency medicine, skilled in patient interaction and clinical environment familiarity. Proven ability to enhance patient comfort and support healthcare teams through effective communication and organization. Committed to promoting social justice and community outreach, with strong problem-solving and adaptability skills.

Overview

2
2
years of professional experience

Work History

Community Support Worker

Movement For Justice in El Barrio
02.2024 - 07.2025
  • Supported immigrant and low-income families by connecting them to food, clothing, housing, and healthcare resources.
  • Organized and managed weekly community repartitions (food distributions) serving over 100 families.
  • Assisted newcomers in navigating social services and local programs to address personal and legal needs.
  • Led community outreach and advocacy campaigns for immigrant rights and affordable housing.
  • Traveled to Washington, D.C. to speak with U.S. senators and the Biden Administration on pathways to citizenship, representing the organization’s mission for social justice.
  • Strengthened leadership, communication, and problem-solving skills through collaboration with diverse communities.
    Contact: movementforjusticeinelbarrio@yahoo.com

Volunteer

Mount Sinai Morningside Emergency Department
01.2025 - Current
  • Assisted nurses and medical staff by preparing patient rooms, restocking medical supplies, and maintaining a clean and organized environment.
  • Supported patient comfort by responding to non clinical needs such as offering blankets, water, and transportation via wheelchair.
  • Shadowed healthcare professionals to gain exposure to hospital operations, patient care procedures, and interdisciplinary teamwork.
  • Enhanced communication skills through regular interaction with patients and families, maintaining professionalism and compassion in a fast-paced hospital setting.
  • Learned about hospital workflow and patient confidentiality under HIPAA guidelines.

Contacts: Amayelin.Meregildo@mountsinai.org | MSSLVolunteers@mountsinai.org

Volunteer

NYU Tisch Hospital Emergency Medicine Unit
04.2025 - 08.2025
  • Supported nurses and medical staff in the Medicine Unit by ensuring patient rooms were well-prepared, sanitized, and stocked with essential medical supplies.
  • Assisted with patient comfort needs such as providing blankets, water, or transport within the unit, promoting a positive and compassionate patient experience.
  • Communicated effectively with patients, nurses, and physicians to relay non-clinical requests and maintain a smooth workflow across the unit.
  • Observed nurses performing clinical duties such as vital checks, IV setup, and medication rounds, gaining valuable insight into patient care procedures.
  • Developed a deeper understanding of teamwork, adaptability, and professionalism in a hospital setting through direct interaction with patients and healthcare professionals.

Contacts: Jessica.Martinez2@nyulangone.org | Volunteernyu@nyulangone.org

Education

Bachelor of Science - Human Biology

Hunter College
New York, NY
06-2027

Skills

  • Patient Interaction & Compassionate Care
  • Clinical Environment Familiarity (hospital and outpatient settings)
  • Communication & Team Collaboration with Healthcare Staff
  • Understanding of HIPAA & Patient Confidentiality
  • Bilingual (English and Spanish)
  • Multitasking in Fast-Paced Medical Settings
  • Cultural Sensitivity & Empathy
  • Community Outreach & Support Services
  • Organization & Attention to Detail
  • Professionalism & Adaptability
  • Basic Medical Terminology Knowledge
  • Conflict Resolution & Active Listening

Timeline

Volunteer

NYU Tisch Hospital Emergency Medicine Unit
04.2025 - 08.2025

Volunteer

Mount Sinai Morningside Emergency Department
01.2025 - Current

Community Support Worker

Movement For Justice in El Barrio
02.2024 - 07.2025

Bachelor of Science - Human Biology

Hunter College