Britney Tyler
Bartender
Owosso,MI
Summary
Experienced food service professional with eight years in high-volume restaurant roles including server, bartender, and trainer. Known for a warm, personable approach that fosters genuine, lasting connections with customers and colleagues. Skilled in customer service, team leadership, and maintaining high standards of cleanliness and safety. Thrive in fast paced environments.
Overview
8
8
years of professional experience
Work History
Server Trainer, Server, and Bartender
Applebee's Grill + Bar
09.2021 - 11.2025
- Trained new servers on menu items and service techniques for optimal guest experience.
- Developed training materials to enhance onboarding process for incoming staff members.
- Conducted ongoing evaluations of server performance to ensure adherence to service standards.
- Facilitated workshops focused on improving communication skills among serving staff.
- Collaborated with management to strategize improvements in workflow efficiency during peak hours.
- Enhanced dining experience by providing personalized recommendations to guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Fireside Grill & Bar
08.2018 - 12.2020
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction and timely service.
- Collaborated with kitchen staff to ensure accurate and prompt order preparation.
- Trained new servers on menu offerings, service standards, and POS system usage.
Host
Art and Jakes
02.2017 - 05.2018
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency during peak hours.
- Coordinated with servers and kitchen staff to streamline service flow.
- Handled guest inquiries and concerns with professionalism and attentiveness.
Education
Cardiac Sonography
Baker College
Owosso, MI01-2028
High School Diploma -
Utica High School
Utica, MI01-2018
Skills
- Safe food handling & sanitation practices
- Knowledge of dietary restrictions and modified diets
- Customer service excellence with strong interpersonal skills
- Training and mentoring new employees
- Operating POS systems and cash handling
- Bartending and beverage preparation
- Multitasking and working efficiently under pressure
- Strong cleaning and organizational skills
- Quick learner with attention to detail
- Reliable, responsible, and dependable team player
- Effective communication with patients, guests, and coworkers
- Computer skills for meal tracking and order entry
- Familiarity with kitchen and food service equipment
Interests
Love learning new things and continuously expanding my knowledge Enthusiastic about art and photography, enjoying creative expression and capturing meaningful moments Dedicated to building meaningful connections and contributing to caring environments Passionate about animal welfare and community volunteering, with experience supporting local humane organizations