Britney Williams
Lancaster,CA
Summary
Driven and versatile professional with a rich background in sales, customer service, and caregiving, notably with Self Employed Services. Excelled in boosting sales revenue through targeted strategies and enhancing customer satisfaction with exceptional service. Skilled in Microsoft Office and adept at multitasking, I consistently prioritize efficiency and quality in every role.
Overview
11
11
years of professional experience
Work History
Sales
Self Employed Services
01.2022 - Current
- Ensure inventory is stocked and customers is satisfied.
- Boost sales performance by providing efficient support and guidance to the customers.
- Increase sales revenue by implementing targeted sales strategies.
Caregiver
In Home Supportive Services
04.2015 - 04.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Sales Receptionist
Starving Student Movers
01.2016 - 07.2017
- Strengthened customer loyalty through professional follow-up communication after each sale.
- Improved office efficiency by managing administrative tasks such as filing, data entry, and inventory management.
- Helped resolve client problems quickly with superior customer service. Trained, mentored three sales reps.
Restaurant Hostess
Cafe Crepe
11.2013 - 01.2015
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Alexander Hamilton Senior High School
Los Angeles, CA06.2010
Skills
- Microsoft Office: Word, Excel and powerpoint
- Data entry
- Customer service
- Multitasking
Timeline
Sales
Self Employed Services
01.2022 - Current
Sales Receptionist
Starving Student Movers
01.2016 - 07.2017
Caregiver
In Home Supportive Services
04.2015 - 04.2018
Restaurant Hostess
Cafe Crepe
11.2013 - 01.2015
High School Diploma -
Alexander Hamilton Senior High School
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