Britney Williams
Martinez,CA
Summary
Coordinator with 4 years of experience in executive support and team collaboration within fast-paced office settings. Proven ability to maintain confidentiality and manage sensitive information efficiently. Strong communication and problem-solving skills contribute to effective office management and HR functions. Recognized for proactive teamwork and adaptability in dynamic environments.
Overview
6
6
years of professional experience
Work History
Office Services and HR Coordinator
UFCW
Concord, CA
08.2024 - 12.2024
- Managed workplace inquiries via help desk ticket system while handling employee requests promptly. Escalated maintenance issues to the appropriate department for resolution.
- Assisted HR team with job postings, application filtering, interview scheduling, and drafting offer letters.
- Monitored front desk and visitor access, issuing identification badges as required.
- Provided administrative support by organizing employee files, distributing mail, and performing data entry.
- Oversaw break room inventory by monitoring stock levels and placing timely orders when needed.
- Maintained multiple spreadsheets while ensuring the accuracy of outside vendor records.
- Supported daily operations by coordinating calendars, submitting A/V requests, and preparing materials for weekly meetings.
- Arranged monthly off-site training and planned travel logistics for remote attendees efficiently.
- Coordinated fire evacuation protocols, ensuring prompt and effective evacuations.
- Planned events focused on UFCW company culture and employee appreciation by coordinating logistics.
Human Resources Operations Coordinator
Freshworks
San Mateo, CA
12.2021 - 08.2024
- Served as the point of contact in HR for all employee inquiries. Resolved 200+ tickets while providing accurate information about policies, wages, and employee benefits.
- Maintained 300+ employee records in HRIS to ensure 100% data integrity. Guaranteed seamless changes in organizational structure, job titles, and salary increases.
- Conducted biweekly audits in Excel to ensure data accuracy during integration from Oracle to ADP.
- Provided excellent customer service throughout the employee lifecycle by managing new hire orientation and offboarding procedures to enhance the employee experience.
- Oversaw employee benefits administration, including managing open enrollment and claim resolution.
- Scheduled the HR department calendar for a team of five. Utilized the calendar to optimize workflow and enhance team coordination.
- Worked with cross-functional teams to develop SOPs in alignment with company goals.
- Led the HR intranet project by developing an engaging one-stop shop for employee resources.
- Boosted team morale by organizing monthly events, including off-sites, happy hours, and holiday celebrations for 100+ employees.
Workplace Coordinator
VICI Corporate
Concord, CA
07.2020 - 05.2021
- Managed the front office, greeted guests, and scheduled appointments for onsite visits.
- Provided administrative support for calendar management, vendor billing, and preparation of reports and proposals.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted in planning and executing company events, ensuring seamless logistics and a positive experience for attendees.
- Maintained office supplies inventory and ordered new supplies when needed.
- Monitored vendor accounts and managed the delivery of products for the marketing team.
- Promoted to Human Resource Coordinator.
- Assisted the recruitment team with posting jobs, filtering applications, scheduling interviews, and drafting offer letters.
- Conducted an I-9 audit for 200+ employees and established a digital filing system to use for future new hires.
Special Events Coordinator
Fairview Wedding and Events
Oakland, CA
08.2018 - 06.2019
- Planned over 30 successful wedding and corporate events, achieving a 95% satisfaction rate among attendees.
- Sold all-inclusive event packages, drafted proposals, and developed budgets for events.
- Executed logistics for events including staff coordination, transportation, and event layout and set-up.
- Coordinated the yearly Fairview Gala, including vendor management, budget tracking, and on-site event supervision.
- Collaborated with cross-functional teams to develop innovative event concepts and themes that resulted in increased event attendance.
- Developed weekly content and utilized social media platforms to promote the venue, resulting in a 30% increase in overall client engagement.
Education
Bachelor of Science - Hospitality -Event Management
Chico State University - Chico
Chico05-2019
Skills
- Customer relations
- Administrative support
- Database management
- Microsoft office
- Employee engagement
- Help desk support
- Confidentiality
- Analytics
- Inventory management
Timeline
Office Services and HR Coordinator
UFCW
08.2024 - 12.2024
Human Resources Operations Coordinator
Freshworks
12.2021 - 08.2024
Workplace Coordinator
VICI Corporate
07.2020 - 05.2021
Special Events Coordinator
Fairview Wedding and Events
08.2018 - 06.2019
Bachelor of Science - Hospitality -Event Management
Chico State University - Chico
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