Britney Wilson
Placentia,CA
Summary
Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
Overview
4
4
years of professional experience
Work History
Receptionist
Mercedes-Benz
Anaheim, CA
10.2023 - Present
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted customers, answered general questions and directed to appropriate locations.
Project Engineer/Event Coordinator
Knorr Systems Inc.
Santa Ana, CA
05.2016 - 02.2019
- Developed, coordinated and monitored production tasks.
- Interacted with clients to interpret needs and requirements.
- Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.
- Prepared change orders when required due to unforeseen circumstances or additional scope changes requested by client.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
- Implemented promotional strategies to maximize conference and convention attendees.
- Attended and participated in industry events.
Receptionist Administrator
Knorr Systems, Inc.
Santa Ana, CA
06.2015 - 05.2016
- Greeted customers and visitors in a professional manner.
- Answered incoming calls and routed to appropriate personnel.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Processed payments and updated accounts to reflect balance changes.
- Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
- Administration Support to Project Managers and CEO
Administration Assistant
Apple One Employment Agency
Anaheim, CA
01.2015 - 06.2015
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Created travel arrangements for senior managers according to their requirements.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Education
High School Diploma -
Paloma Valley High School
Menifee, CA06.2002
Skills
- Administrative Support
- Project Coordination
- Business Development
- Customer Communications
References
References available upon request.
Timeline
Receptionist
Mercedes-Benz
10.2023 - Present
Project Engineer/Event Coordinator
Knorr Systems Inc.
05.2016 - 02.2019
Receptionist Administrator
Knorr Systems, Inc.
06.2015 - 05.2016
Administration Assistant
Apple One Employment Agency
01.2015 - 06.2015
High School Diploma -
Paloma Valley High School
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