Britney Thomas Wilson
Dayton,OH
Summary
Skilled in both lesson design and customer service, this dynamic and results-driven professional has a track record at Kentucky State University. demonstrated exceptional ability to develop study strategies and cultivate a positive rapport with others, greatly improving the learning environment. competent in adhering to safety regulations and managing schedules, which promotes a secure and productive work environment. Excellent written and vocal communication skills ensure a clear and productive exchange.
Overview
3
3
years of professional experience
Work History
Peer Tutor
Kentucky State University
08.2022 - Current
- Helped fellow students prepare for quizzes, exams, and assisted with homework
- Promoted the development of good study habits and learning skills.
- Assisted in tasks in the tutoring center; working the call desk, creating bulletin boards, etc
- Planned and launched activities to encourage students to visit the tutoring center
Pool Monitor
Oberer Companies/The View at Dayton Towers
07.2021 - 08.2024
- Cultivated positive relationships with local community members through friendly interactions during daily duties as a Pool Monitor.
- Provided exceptional customer service for pool patrons, addressing concerns and answering questions professionally.
- Checked side duty list for opening and closing procedures.
- Sampled pool water to check chemical levels daily
Freedom Schools- Servant Leader Intern
Dayton Early College Academy
05.2024 - 07.2024
- Managed classroom behavior effectively using positive reinforcement strategies, cultivating an inclusive and respectful learning community.
- Created and implemented curriculum and lesson plans to cover required material.
- Supported scholars by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with scholars.
- Collaboration with fellow servant leader interns & site coordinators to plan and execute enrichment activities for scholars
- Facilitated conflict resolution between scholars when necessary, promoting healthy communication skills within the group dynamic.
Cashier
Burlington
12.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Bachelor of Arts - Psychology
Kentucky State University
Frankfort, KY12-2024
Skills
- Skill-building abilities
- Study Techniques
- Lesson Planning
- Schedule Management
- Homework Assistance
- Self-Evaluation
- Goal Setting
- Safety rules compliance
- Customer Service
- Written and verbal communication
Timeline
Freedom Schools- Servant Leader Intern
Dayton Early College Academy
05.2024 - 07.2024
Cashier
Burlington
12.2022 - 12.2023
Peer Tutor
Kentucky State University
08.2022 - Current
Pool Monitor
Oberer Companies/The View at Dayton Towers
07.2021 - 08.2024
Bachelor of Arts - Psychology
Kentucky State University
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