Summary
Overview
Work History
Education
Skills
Timeline
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Britney Womack

Jack

Summary

Reliable, top-notch sales associate and sales manager with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

11
11
years of professional experience

Work History

Internet Sales Manager

Lou Sobh KIA
06.2023 - 08.2023
  • Responded to internet inquiries and phone calls in timely matter.
  • Increased sales and customer satisfaction through personalized servicing.
  • Provided superior and individualized customer service.
  • Kept detailed records of sales and contracts.
  • Trained sales staff on company procedures and salesmanship.
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Expert Client Advisor

Bulldog Kia Of Athens
06.2022 - 06.2023
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Outlined sales, warranty and service procedures.
  • Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Informed and suggested new banking products to customers.
  • Completed daily logs, tracked data and managed clients' book of business.

Xchange Manager

Rick Hendrick Chevrolet Of Buford
04.2021 - 06.2022
  • Followed all company policies and procedures to deliver quality work.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Answered telephone and email inquiries from potential customers.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Store Manager

Serling Jewelers Inc
03.2020 - 04.2021
  • Oversaw 5+ employees, handling all training, performance monitoring, and disciplinary actions
  • Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies
  • Led by example to inspire team members through high-quality performance, collaboration, and teamwork
  • Assisted with purchasing and record-keeping tasks, including payroll, scheduling, and cash register deposits and receipts
  • Helped store manager with all aspects of running $1.2M dollar location
  • Coordinated regular store cleaning and product resets for optimal appearance
  • Kept employees satisfied and working hard through consistent training, mentoring and support
  • Brought in new customers with unique customer appreciation events and special sales
  • Enhanced customer satisfaction by enforcing service-oriented policies
  • Assisted with inventory control efforts by arranging cycle counts and identifying potential shrink points.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Receptionist

Crysler Dodge Jeep Ram
05.2017 - 07.2017
  • Acted as first point of contact for prospective clients and set appointments for clients with sales representatives Sorted, received and distributed mail correspondence between departments and personnel
  • Greeted incoming visitors and customers professionally and provided
  • BWBWBWBW friendly, knowledgeable assistance Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices Offered appointment information updates and rescheduling to guests Aggregated and prepared documentation and reports for office meetings, distribution and filing Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel Planned and booked travel accommodations for staff and visitors, including vouchers, agendas and transportation.

Winder

United States Marine Corps
05.2014 - 07.2016
  • Provided current weapons systems training to incoming soldiers to maintain combat readiness.
  • Worked with superiors to standardize job responses and duties for security perimeters.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Assistant Sales Manager

Rue 21
01.2013 - 01.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted sales team with completing customer transactions and managing issues.
  • Trained new associates in successful sales and performance strategies.

Education

Diploma - Musical Preformance

Apalachee High School
Winder, GA
05.2014

Skills

  • Financial Analysis
  • Competitor Tracking
  • KPI Tracking
  • Sales Conversion
  • Customer Service
  • Building Customer Relationships and Loyalty
  • Money Management
  • Issue Resolution
  • Exceeding Customer Expectations
  • Data Entry
  • Building Customer Loyalty
  • Contract Negotiation

Timeline

Internet Sales Manager

Lou Sobh KIA
06.2023 - 08.2023

Expert Client Advisor

Bulldog Kia Of Athens
06.2022 - 06.2023

Xchange Manager

Rick Hendrick Chevrolet Of Buford
04.2021 - 06.2022

Store Manager

Serling Jewelers Inc
03.2020 - 04.2021

Receptionist

Crysler Dodge Jeep Ram
05.2017 - 07.2017

Winder

United States Marine Corps
05.2014 - 07.2016

Assistant Sales Manager

Rue 21
01.2013 - 01.2015

Diploma - Musical Preformance

Apalachee High School

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Britney Womack