Britney Zeno
artist
Houston,TX
Summary
Reliable customer service professional with hands-on experience in point of sale, cash handling, and order accuracy. Skilled at handling busy shifts, resolving issues quickly, and delivering friendly service in fast-paced food environments.
Overview
1
1
Language
4
4
years of professional experience
Work History
Customer Service Representative
Dominoes
Houston, Texas
09.2025 - 11.2025
- Answered customer calls for pizza orders and questions.
- Entered carryout and delivery orders into point-of-sale system.
- Greeted customers at counter and checked order details.
- Processed cash and card payments for Domino's purchases.
- Reviewed menu items, prices, and promotions with customers.
- Maintained clean front counter and organized customer area.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Team Member
Smoothie King
Houston, Texas
04.2024 - 08.2024
- Prepared smoothies following Smoothie King recipes and quality standards.
- Operated POS system for orders, payments, and customer transactions.
- Greeted guests and provided friendly service at Smoothie King.
- Maintained clean workstations, equipment, and dining areas.
- Stocked ingredients, cups, lids, and supplies during shifts.
- Followed food safety procedures for handling and storage.
- Blended custom drinks and handled special ingredient requests.
- Supported team members during rush periods and store openings.
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Server
Dennys
Houston, Texas
08.2023 - 10.2023
- Took food and drink orders using Denny's service standards.
- Delivered meals and refilled beverages throughout dining room.
- Greeted guests and presented menus in busy family dining environment.
- Coordinated with kitchen staff on special requests and order changes.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
Carhop
Sonic
Houston, Texas
08.2021 - 03.2022
- Delivered food and drinks to guests in drive-in stalls at Sonic.
- Took accurate orders and relayed requests to kitchen staff.
- Collected payments and handled cash at the drive-in window.
- Prepared trays, condiments, and drinks for guest delivery.
- Greeted guests with friendly service and answered menu questions.
- Cleaned stalls, service areas, and dining surfaces during shifts.
- Supported kitchen staff with restocking supplies and packaging orders.
- Followed Sonic service standards for speed, accuracy, and presentation.
- Verified orders and bagged items for easy transport.
- Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
- Operated cash register accurately and efficiently to process customer payments.
Education
High School Diploma -
Worthing High School
Houston, TX07-2020
Skills
- Point of sale
- Cash handling
- Order processing
- Food safety
- Menu knowledge
- Customer service
Languages
English
Professional
Timeline
Customer Service Representative
Dominoes
09.2025 - 11.2025
Team Member
Smoothie King
04.2024 - 08.2024
Server
Dennys
08.2023 - 10.2023
Carhop
Sonic
08.2021 - 03.2022
High School Diploma -
Worthing High School