Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Timeline
Generic

Britni Bruno

Middle River,MD

Summary

Results-driven management professional ready to oversee regional operations with focus on strategic planning, team leadership, and operational efficiency. Skilled in driving performance, implementing process improvements, and fostering collaborative environments to achieve targets. Known for adaptability and effective problem-solving in dynamic settings. Strong communication, leadership, and decision-making abilities ensure consistent delivery of high-quality outcomes.

Overview

3
3
years of professional experience

Work History

Regional Area Manager

L5 Be Brave- KidStrong
09.2023 - Current
  • Provided valuable input during budgeting processes to allocate resources effectively throughout the fiscal year based on projected needs for each center location.
  • Evaluated competitor activity within the region to inform strategic decision-making processes and maintain a competitive edge in the market.
  • Achieved consistent growth in market share by identifying new business opportunities and executing strategic plans to expand presence in the region.
  • Collaborated with cross-functional teams to develop innovative product offerings tailored to the unique needs of the regional market.
  • Streamlined operational efficiency through the development of comprehensive training programs for general managers and center personnel.
  • Tracked KPIs against benchmarking, market trends and competitor activities to develop strategic improvement plans.
  • Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans.

General Manager

Kidstrong
05.2022 - 09.2023
  • Managed budget implementations, employee reviews, training, schedules, and onboarding.
  • Cultivated strong relationships with members, staff, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, preformed against budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.

General Manager

Qdoba
11.2021 - 04.2022
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
  • Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.

Education

Bachelor of Science - Management

Indiana University Purdue University
05.2019

Skills

  • Staff Training and Development
  • Operations Management
  • Sales management
  • Performance Analysis
  • HubSpot Proficiency
  • Business Process Analysis
  • Power BI Tools
  • Business development and planning

Personal Information

Work Permit: Authorized to work in the US for any employer

Accomplishments

  • Achieved a turnover reduction of 40% through effectively helping with onboarding and training guides.
  • Collaborated with the CEO and Director of HR in the development of operations guidelines, employee feedback cycle, and center operations training.

Timeline

Regional Area Manager

L5 Be Brave- KidStrong
09.2023 - Current

General Manager

Kidstrong
05.2022 - 09.2023

General Manager

Qdoba
11.2021 - 04.2022

Bachelor of Science - Management

Indiana University Purdue University

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Britni Bruno