Hi, I’m
Britni Holly-Hill
Preston,CT
Summary
Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings. Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.
Overview
10
years of professional experience
Work History
The Key
Elderly Caregiver
01.2024 - Current
Job overview
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
Private IndividualWesterly, RI
Residential House Cleaner
11.2020 - 04.2022
Job overview
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Operated electronic backpack vacuums and floor sweepers.
- Adhered to strict safety protocols while using various cleaning products and equipment, minimizing accidents or injuries on the job.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Demonstrated expertise in handling delicate surfaces such as hardwood floors or antique furniture by using appropriate techniques that prevented damage.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Private CarePawcatuck, CT
Babysitting
02.2016 - 04.2018
Job overview
- Fostered emotional growth and self-confidence in children by providing consistent encouragement and praise.
- Provided emotional support and guidance to children during difficult times.
- Kept notes of behavior issues, food served, and medications administered to children.
- Promoted physical health and well-being through organized outdoor games and activities targeting gross motor skill development.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Established trusting relationships with families, maintaining open communication about their child's progress.
- Developed age-appropriate activities and crafts to engage children.
- Identified early signs of developmental delays or behavioral issues, partnering with parents to seek professional assistance when needed.
NeuroRestorativeCharlestown, RI
Life Skills Trainer
04.2014 - 02.2015
Job overview
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Traumatic Brain Injury clients
- Maintained detailed, confidential client files.
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
- Delivered practical guidance on daily living activities, promoting independent living among clients.
- Maintained private practice of 12 clients.
- Medication intake, inventory, ordering, documentation, and administration
- Instructed clients on essential financial management skills, enabling responsible budgeting and informed decisionmaking.
- Assisted with personal care appointments such as haircuts and doctors' appointments.
- Evaluated client progress regularly, adjusting approaches as needed to facilitate optimal outcomes consistently.
- Intervened in crisis situations to provide counseling and support.
McDonaldsHope Valley, RI
Shift Manager
12.2013 - 05.2014
Job overview
- Kept employees operating productively and working on task to meet business and customer needs.
- Kept accurate and detailed records of personnel progress and productivity.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Troubleshot equipment to reduce service calls and downtime.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Trained and mentored new employees to maximize team performance.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Education
American National University - SalemSalem, VA
Paralegal Certificate from Paralegal Studies
06.2024
Trinity Valley Community CollegeAthens, TX
Associate of Arts from Psychology / Criminal Justice
05.2011
Trinity Valley Community CollegeAthens, TX
Cosmetology License from Cosmetology
05.2007
Kemp High SchoolKemp, TX
High School Diploma
12.2006
Skills
- Client Records Management
- Customer Service
- Relationship Building
- Patient Advocacy
- Word Processing
- Documentation And Reporting
- Case Management
- Nonviolent Crisis Intervention
- Case File Management
- Applied Behavior Analysis
- Medical Records Review
- Client and Family Interviews
Timeline
Elderly Caregiver
The Key
01.2024 - Current
Residential House Cleaner
Private Individual
11.2020 - 04.2022
Babysitting
Private Care
02.2016 - 04.2018
Life Skills Trainer
NeuroRestorative
04.2014 - 02.2015
Shift Manager
McDonalds
12.2013 - 05.2014
American National University - Salem
Paralegal Certificate from Paralegal Studies
Trinity Valley Community College
Associate of Arts from Psychology / Criminal Justice
Trinity Valley Community College
Cosmetology License from Cosmetology
Kemp High School
High School Diploma