Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Britni Mccullar

Ennis,TX

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Dedicated worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

10
10
years of professional experience

Work History

Receptionist/Secretary

Kindred Healthcare
Mansfield, TX
01.2016 - 06.2021
  • Answer phones, customer service, Account payable, file papers.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone or postal mail.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Created PowerPoint presentations for business development purposes.
  • Prepared vendor invoices and processed incoming payments.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Maintained good working relationships with vendors and resolved disputes.

Waitress/Server

Firehouse Grill
Ennis, TX
07.2014 - 08.2015
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Chiropractic Assist

Ennis Chiropractic
Ennis, TX
01.2014 - 11.2014
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Managed and completed paperwork and overall office administration operations.
  • Attended to office operations and required paperwork.
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
  • Worked closely with coworkers to strategically plan for company growth.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Managed inventory, placed orders and handled payment for office supplies.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Cashier

HEB Grocery Store
08.2011 - 09.2014
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $[Amount] or more per shift.

Education

Certified Medical Assitant in Nursing -

Training Academy 4
01.2013

Ennis High School
06.2010

Skills

  • Positive Attitude and Energetic
  • Courteous and Professional
  • Records Management
  • Prioritization and Time Management
  • Verbal and Written Communication
  • Multi-Line Phone Systems
  • Payment Processing
  • Documentation and Reporting

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Receptionist/Secretary

Kindred Healthcare
01.2016 - 06.2021

Waitress/Server

Firehouse Grill
07.2014 - 08.2015

Chiropractic Assist

Ennis Chiropractic
01.2014 - 11.2014

Cashier

HEB Grocery Store
08.2011 - 09.2014

Certified Medical Assitant in Nursing -

Training Academy 4

Ennis High School

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Britni Mccullar