Britni Moore

• Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
• Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
• Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
• Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.

• Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
• Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
• Tracked substitutions and informed customers of changes.
• Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

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• Recruit both administrative and clinical staff for 27 medical offices across North Carolina, supporting workforce needs and ensuring quality hires across diverse roles.
• Conducted phone and in-person interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Operated and maintained applicant tracking and candidate management systems.
• Serve as both a Recruiter and Credentialing Assistant, managing full-cycle recruitment while also coordinating the credentialing and re-credentialing process for healthcare providers.
• Ensure accuracy and compliance by collecting, verifying, and submitting all necessary documentation in alignment with regulatory requirements and organizational policies.
• Maintain confidentiality and attention to detail, contributing to efficient provider onboarding and uninterrupted patient care services.