Summary
Overview
Work History
Education
Skills
Timeline
Generic

Britni Ness

Pompano Beach,FL

Summary

Strategic HR Leader with over 15 years of experience in hospitality and healthcare industries. Proven expertise in conflict resolution and process improvement, leading initiatives that significantly enhanced employee retention and engagement. Skilled in implementing efficient HR solutions tailored to diverse organizational needs. Dedicated to cultivating positive workplace cultures that drive overall organizational success.

Overview

22
22
years of professional experience

Work History

HR Consultant

HR Works, Inc
Syracuse, NY
06.2017 - Current

Served as primary HR contact for diverse client portfolio, providing strategic consultation and daily support.

Delivered guidance on compliance, employee relations, performance management, recruiting, policy development, and leadership coaching.

Led HR projects including handbook development, workplace investigations, and organizational training initiatives.

Ensured client satisfaction through proactive communication and tailored HR solutions, enhancing retention and service expansion.

Maintained knowledge of federal and state employment laws to deliver compliant HR services.

Collaborated cross-functionally to implement onboarding, training, and HR programs across multiple industries.

Various Roles in Human Resources & Finance

Loews Hotels at Universal Orlando Resorts
Orlando, FL
06.2003 - 06.2017

Results-driven professional with progressive experience in both finance and human

resources, offering a strong foundation in analytical problem-solving, budgeting,

financial planning, and strategic HR initiatives. A dynamic leader with a blend of

financial acumen and HR expertise, dedicated to improving operations, driving

strategic initiatives, and fostering employee development.

Career Progression:

Finance Department: Developed expertise in budgeting, financial planning,

decision-making, and data analysis, providing a strong business foundation.

Human Resources (Transferred in 2012): Gained progressive experience across

multiple HR functions, specializing in strategic HR projects.

Key Contributions:

Led the conversion, implementation, and execution of electronic HR software and

digital filing systems, enhancing efficiency and compliance.

Played a pivotal role in strategic planning for mass hiring events for new hotel

openings, ensuring seamless recruitment processes.

Organized and executed benefit fairs, employee development trainings, and large-

scale campus-wide brand rollouts.

Designed and launched employee-driven programs to enhance engagement,

workplace culture, and retention.

Education

Associate of Arts - General Studies

Valencia College
Orlando, FL
05-2005

Bachelor of Science - Psychology

University of Central Florida
Orlando, FL

Skills

  • Coaching and Counseling
  • Conflict Resolution
  • Time Management and Organization
  • Complex Problem Solving
  • Relationship Building
  • Training and Development
  • Financial Management
  • Negotiation Skills
  • Process Improvement
  • Strategic Planning

Timeline

HR Consultant

HR Works, Inc
06.2017 - Current

Various Roles in Human Resources & Finance

Loews Hotels at Universal Orlando Resorts
06.2003 - 06.2017

Associate of Arts - General Studies

Valencia College

Bachelor of Science - Psychology

University of Central Florida