Britni Wittick
Specialty Electrics Inc
Powell
10
years of professional experience
Customer-focused professional with expertise in conflict resolution, communication, and problem-solving. Delivers exceptional service that fosters customer satisfaction and loyalty. Collaborates effectively in team environments, adapts to evolving needs, and consistently drives results through efficient and empathetic support.
Work History
Wire Technician
1 Year 7 Months- Interpreted blueprints and technical diagrams to execute installation processes accurately.
- Developed process improvements that enhanced efficiency in installation workflows.
- Managed inventory of tools and materials, ensuring readiness for project demands.
- Contributed to positive company reputation through exceptional workmanship that met or exceeded industry standards for quality control inspections.
- Enhanced team productivity by effectively collaborating on wire installation projects, ensuring timely completion.
General Manager
5 Years 7 Months- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Directed operational strategies to enhance productivity and streamline processes across all departments.
- Collaborated with executive leadership on corporate strategy, ensuring alignment of departmental objectives with organizational vision.
- Implemented cost-saving initiatives that improved overall budget management and resource allocation.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
Head Housekeeper/Supervisor
3 Years- Led daily operations of housekeeping department, ensuring high-quality service and guest satisfaction.
- Developed and implemented cleaning protocols to enhance efficiency and maintain hygiene standards.
- Trained and mentored staff on best practices for cleaning and maintenance procedures.
- Collaborated with management to establish strategic goals for housekeeping operations.
- Resolved guest complaints promptly, enhancing overall customer experience and loyalty.
Education
High School Diploma
Skills
Blueprint reading
Electrical assembly
Microsoft Excel
Data entry
Payment processing
Blueprint interpretation
Critical thinking
Customer relations
Conflict resolution
Customer service
Telephone etiquette
Timeline
Wire Technician
Specialty Electrics Inc
11.2024 - 06.2026Read More
General Manager
Chamberlin Inn
04.2019 - 11.2024Read More
Head Housekeeper/Supervisor
Chamberlin Inn
04.2016 - 04.2019Read More
Cody High School
High School Diploma
Read More
Additional Information
- Skills
- Computer work, Check in's and check out's, Data entry, CPR and First Aid certified, providing child care.