Britt Neal
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Event Manager
VIP Events LA LLC
Los Angeles, CA
01.2022 - 02.2024
- Develop and implement event contingency plans and risk management strategies
- Manage and lead event teams, including volunteers, staff, contractors, event registration, ticketing, and RSVPs
- Oversee event logistics, including transportation, accommodations, and parking
- Communicate with clients and attendees to ensure successful event execution
- Ensure events are executed to high standards, on time, and within budget
- Coordinate with speakers, entertainers, and other program participants as well as oversee event setup, teardown, and strike
Hospitality Training Specialist
House of Dorothy LLC
Everett , WA
08.2019 - 01.2022
- Assessed training needs through surveys, interviews, focus groups, and internal procedure requirements
- Developed and maintained training materials, including job aids, handouts, presentations, training plans for new hires and existing employees.
- Provided ongoing coaching and mentoring services to help learners improve their skillsets.
Bar Manager
Afterworld Bar and Lounge
Los Angeles, CA
01.2011 - 09.2019
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
Bartender
Various Locations
- Bartender, Mama Stortini’s (2019-2021)
- Bartender, Crenshaw Live (2014-2016)
- Bartender, Miko’s Sports Bar (2013-2015)
- Bartender, Shotz Bar and Grill (2012-2014)
Education
Associate of Science - Hospitality Administration And Management
Chaffey College
Rancho Cucamonga, CA05-2025
Skills
- Leadership and team management
- Customer service and relations
- Bartending and mixology
- Time management and multitasking
- Conflict resolution and problem-solving
- Cocktail creation and menu development
- Sanitation and safety procedures
- POS training, operation, and management
Certification
- Certification in Bartending and Mixology
- RBS California Certified
- California Food Handler's Permit
- Class 12 MAST Permit
Timeline
Senior Event Manager
VIP Events LA LLC
01.2022 - 02.2024
Hospitality Training Specialist
House of Dorothy LLC
08.2019 - 01.2022
Bar Manager
Afterworld Bar and Lounge
01.2011 - 09.2019
Bartender
Various Locations
Associate of Science - Hospitality Administration And Management
Chaffey College
- Certification in Bartending and Mixology
- RBS California Certified
- California Food Handler's Permit
- Class 12 MAST Permit
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