Britt Sebesta
Savannah,GA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Bartender
Fish Tales
08.2023 - 05.2025
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Assistant General Manager
Langley III LLC
11.2021 - 01.2023
- Evaluated employee skills, built staff teams and executed performance reviews.
- Addressed customer service issues with detailed and timely responses to escalated complaints.
- Established customer relationships to generate more business, maintain store profitability, and increase brand loyalty.
- Leveraged company marketing programs and conducted staff training
- Assisted with employee recruitment, interview and hiring processes
- Worked with corporate and executive-level staff to address operational needs and establish strategies for profit growth.
- Monitored store inventories and ordered new products and equipment to prevent shortages.
Bookkeeping & Payroll Assistant
First Steps CDC I & II
01.2015 - 09.2021
- Created, tracked, and administered invoices and received payments
- Inventoried and inspected office equipment and supplies, purchased new products as needed
- Maintained a clean and organized office and working environment, protected confidential student records, and provided front and back office assistance for both daycare centers
- Reviewed time sheets for accuracy and entered them into payroll
- Wrote payroll checks
- Purchased groceries and necessary items for two daycare centers
- Balanced check books and checked accounts for accuracy
Education
Human Relations Management
SNHU
Business Systems Analysis
SNHU
Strategic Thinking & Innovation Certificate - undefined
WGU
Micro Credential - Business Essentials
WGU
Bachelor of Science - Accounting
Western Governors University
Salt Lake City, UT06-2026
Skills
- Microsoft Office Suite
- Problem solving
- Communication
- Team player
- Self-sufficient
- Stress management
- Critical thinking
- Decision making
- Leadership
- Team training and development
- Highly reliable
Timeline
Bartender
Fish Tales
08.2023 - 05.2025
Assistant General Manager
Langley III LLC
11.2021 - 01.2023
Bookkeeping & Payroll Assistant
First Steps CDC I & II
01.2015 - 09.2021
Business Systems Analysis
SNHU
Strategic Thinking & Innovation Certificate - undefined
WGU
Micro Credential - Business Essentials
WGU
Human Relations Management
SNHU
Bachelor of Science - Accounting
Western Governors University
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