Britt Williams
Newark,CA
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Compliance Program Manager
Service Squared
Cupertino, CA
09.2023 - Current
- Assess the effectiveness of existing controls and identify opportunities for improvement where needed
- Monitor regulatory changes and updates to ensure ongoing compliance activities are in line with current legislation
- Ensure compliance with service industry specific protocols, such as but not limited to, ABC, cosmetology & business licenses. SOS compliance, Multi-state specific compliance laws
- Assist in developing corrective action plans following the identification of non-compliant activities or situations
- Collaborate with internal stakeholders to ensure that all processes, systems, and products comply with relevant legal requirements
- Provide guidance on best practices for maintaining a compliant environment across departments
Ops Program Manager & DEI Specialist - XRHub
Meta for Elevate USA
Fremont, CA
07.2021 - 07.2023
- Spearheaded the optimization of 75+ initiatives for process standardization (from establishing a complete budget database to developing a robust project management system) resulting in streamlined operations & enhanced data governance
- Created the Asana Training program, which introduced over 80 new employees to core production & PM processes over H2, shortening operational time by 60%
- Developed and expanded the first CW DE&I program to include FTE's and other teams. Launched 5+ new initiatives along with monthly learning modules
- Uncovered major areas of improvement across a $500M+ XR production service, by working with leadership to identify the cause of service inefficiencies
Executive Administrative Assistant/Project Scrum Master
EFI - Electronics For Imaging
Fremont, CA
08.2018 - 07.2021
- Adapted Scrum principles & methodologies to support 5 IT projects, resulting in 90% of project delivery ahead of schedule
- Collaborated with internal teams to support long-term research, marketing and ad hoc projects
- Personally responsible for editing the IT newsletter, utilizing HTML. It was distributed amongst 3,500 employees and stakeholders
- Worked with the legal team to established a centralized policy for document retention
Executive Administrative Assistant/Dealer Support Specialist
Carmel Stone Imports
Palo Alto, CA
08.2017 - 08.2018
- Conducted research, compiled and typed statistical reports. Synthesized information and utilized my excellent written skills to disseminate information throughout organization
- Headed administrative & logistics efforts for major marketing initiative, yielding 80% participation of target markets in regional trade shows
- Coordinated the formalization of SOPs and project plans for 6+ departments, including finance, community engagement, & logistics; in order to standardize operations
Office Manager/Asst. Distribution Manager
Cambria
Union City , CA
2016.05 - 2017.08
- Enforced company policies and procedures to strengthen operational standards across departments
- Analyzed the current training regulations for 1,900 employees & recommended the creation of a dedicated curriculum to ensure cross functional experiences, leading to a 10% reduction in time-to-market
- Created & implemented a corporate onboarding program for over 1,900 employees across 8 offices nationwide
Education
Bachelor of Arts - Marketing
12.2023 - Current
Skills
- Diversity Program Development
- Compliance Program Development
- Operations Program Development
- Program Reviews
- Community Outreach
- P&L Management
- Team Management
- Partnerships and Resource Mobilization
- Vendor Sourcing
- Budget Preparation
- Training and Development
- Change Management
- Personnel Management
- Policy and Procedure Development & Improvement
- Multi-operations Management
- Compliance Enforcement
- Team Leadership
- Documentation and Reporting
- Performance Tracking and Evaluation
- Asana Program Management
- Asana, Notion, Tableau, Canva, Airtable
Compliance & Operations Program Manager
- Experience in building Operations and Compliance programs, and departments from the ground up
Certification
DIVERSITY, EQUITY & INCLUSION
- Facing Racism and Emotional Tax in the Workplace
- Unconscious Bias: From Awareness to Action
- Communication Skills for Dialoguing Across Differences
- Understanding Gender Equity
PROGRAMMING
- SQL Developer
- HTML Developer
PROGRAM/PROJECT MANAGEMENT
- Asana Ambassador, Asana Inc, Nov 2021
- Scrum Master Certification, Scrum Alliance, Exp. 2022
Affiliations
- Volunteer Operations Director with DCG (DEIB non-profit)
Timeline
Thomas Edison State University - Bachelor of Arts, Marketing
12.2023 - Current
Compliance Program Manager - Service Squared
09.2023 - Current
Ops Program Manager & DEI Specialist - XRHub - Meta for Elevate USA
07.2021 - 07.2023
Executive Administrative Assistant/Project Scrum Master - EFI - Electronics For Imaging
08.2018 - 07.2021
Executive Administrative Assistant/Dealer Support Specialist - Carmel Stone Imports
08.2017 - 08.2018
Office Manager/Asst. Distribution Manager - Cambria
2016.05 - 2017.08
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