BRITTNEE YONKOVITZ
Tavares
Summary
Dedicated healthcare professional with extensive hospital-based experience in patient care, care coordination, and administrative support. Proven ability to excel in CNA responsibilities while effectively cross-training as a unit secretary, ensuring seamless support for providers, patients, and care teams through precise documentation, scheduling, and communication. Expertise in maintaining HIPAA compliance and adept at multitasking across various systems to resolve complex inquiries with empathy and accountability. Committed to delivering high-quality service in fast-paced environments while fostering positive relationships among all.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Activities Aide
South Campus Rehab & Nursing Center
Leesburg, FL
05.2025 - 11.2025
- Facilitated engaging group activities to enhance resident socialization and well-being.
- Assisted with daily living tasks, promoting independence and dignity among residents.
- Coordinated recreational programs tailored to individual resident interests and needs.
- Monitored participant involvement and adjusted activities based on feedback for improved engagement.
Certified Nursing Assistant/Unit Secretary
UF Health Hospital
Leesburg, Florida
06.2024 - 03.2025
- Served as a primary point of contact for patients, nursing staff, and providers, supporting care coordination and daily unit operations.
- Cross-trained as Unit Secretary, managing phone communications, patient records, orders, scheduling, and system documentation.
- Accurately documented patient information in compliance with HIPAA and hospital policies to ensure continuity of care.
- Assisted with resolving patient and family concerns, escalating issues appropriately to ensure timely and effective outcomes.
- Navigated multiple hospital systems simultaneously while prioritizing tasks in a high-volume, fast-paced environment.
- Supported interdisciplinary collaboration to improve workflow efficiency and patient experience.
Private Nanny
Twinkle Toes Nanny Agency
Gainesville
02.2019 - 05.2024
- Served as primary point of contact, coordinating daily care needs and schedules with minimal supervision.
- Managed sensitive personal and health-related information while maintaining confidentiality and professionalism.
- Independently resolved concerns and adapted care plans based on evolving needs.
- Documented routines, incidents, and observations to reduce follow-up and ensure continuity.
Head Hostess
Applebee's
Gainesville
10.2017 - 05.2018
- Handled customer escalations and resolved concerns to ensure positive outcomes.
- Coordinated front-of-house workflow and balanced workloads in high-volume settings.
- Communicated clearly with guests and internal teams under pressure.
Education
Associate in Arts (A.A.) - Health Sciences
Santa Fe College
Gainesville, FL12.2025
Skills
- Care Coordination
- Alzheimer's care
- Catheter care
- Escalation Resolution
- Vital signs monitoring
- HIPAA Compliance
- Clinical & Administrative Documentation
- Report Review & Follow-Up
- Time Management
- Patient & Provider Communication
- Empathy-Driven Care
- Flexibility
Certification
- Certified Nursing Assistant (CNA) License #: CNA453786
- Certified Phlebotomy Technician (CPT) License #: C2Q7L6Z9
- Basic Life Support (BLS & AED) License #: 225417446039
Timeline
Activities Aide
South Campus Rehab & Nursing Center
05.2025 - 11.2025
Certified Nursing Assistant/Unit Secretary
UF Health Hospital
06.2024 - 03.2025
Private Nanny
Twinkle Toes Nanny Agency
02.2019 - 05.2024
Head Hostess
Applebee's
10.2017 - 05.2018
Associate in Arts (A.A.) - Health Sciences
Santa Fe College