Britta Stamberger

• Enhanced brand visibility by creating engaging digital content across various platforms.
• Produced high-quality video content that effectively communicated brand messaging and increased viewership.
• Developed visually appealing graphics for social media, resulting in higher engagement rates.
• Utilized a variety of multimedia formats in digital storytelling efforts to increase reader interest.

• Greeted incoming patients professionally and provided friendly and knowledgeable assistance.
• Gathered, organized and input information into digital database.
• Kept reception area clean and neat to give visitors positive first impression.
• Responded to inquiries from callers seeking information on dental services.
• Created billing statements, filing of claims, business reports and accounts receivable to support company's office
• Developed knowledge of insurance and verification break downs of insurance benefits
• Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
• Researched, analyzed, and projected market data for home office.
• Responded to inquiries from callers seeking information.

• Responded to inquiries from callers seeking information.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
• Developed correspondence letters, memos, and emails.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
• Provided breakdowns of insurance benefits to each patient
• Drafted pre authorizations forms for patients to continue to see us
• Called and retained benefits for each patient's insurance
• Drafted reports for the end of the day

• Processed medical records requests from outside providers according to facility, state, and federal law.
• Uploaded physician progress notes, history, and physicals into electronic medical records.
• Communicated effectively with staff, patients, and insurance companies by email and telephone.
• Kept accurate log of requests for medical information and records.
• Reviewed charts and flagged incomplete or inaccurate information.
• Maintained patient records in compliance with security regulations.
• Maintained patient confidence by keeping patient records information confidential.
• Maintained patient charts and accurately recorded new information.
• Reviewed recordkeeping procedures for patients and doctors.
• Followed up with patients about medical and healthcare processes.

• Developed correspondence letters, memos, and emails.
• Provided reception services by greeting visitors, signing in visitors and directing visitors to appropriate personnel.
• Operated telephone console to receive incoming calls.
• Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.
• Maintained computers, telephone systems, copiers and fax machines.
• Engaged with customers to build business relationships.
• Performed make up applications and education on Glominerals line when required.
• Provided education on SkinCeuticals and Obagi skin care line to patients and customers.
• Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
• Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.

I have pursued the education of English Language and literature with a minor of French Language. I did not retain my Bachelor's towards this degree but acquired to the level of a junior for my Bachelors of Arts. I was an on and off student at the University of Georgia as it was difficult for me to continue each semester consistently due to my job and living situation. The funds for the continuation of studies was also difficult.

• Completed professional development in English Language in Literature
• Completed professional development in French Language

This was a correspondence school that I decided to take on while I was working on my associates in science for Environmental horticulture. I had many projects that were sent to me by mail that I had to complete and return for grading. The credit I received from this school were transferrable to a university for fine arts.

• Horticulture science
• Landscape design, installation and management
• Plant identification
• Greenhouse management and horticulture business

This certificate was education on the digital marketing landscape and the customer funnel. It also taught me campaigns for pay digital media and campaigns for own digital media.

• Understanding the digital marketing landscape and customer funnel.
• Assessing opportunities in paid digital media.
• Assessing opportunities in owned digital media.
• Implementing an integrated digital marketing plan.