Britta Stamberger
Demorest,GA
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am ultimately seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Digital Content Creator
Tinoco's TNT Tacos, Nachos, Tortas, LLC
11.2023 - Current
- Enhanced brand visibility by creating engaging digital content across various platforms.
- Produced high-quality video content that effectively communicated brand messaging and increased viewership.
- Developed visually appealing graphics for social media, resulting in higher engagement rates.
- Utilized a variety of multimedia formats in digital storytelling efforts to increase reader interest.
Business Office Specialist
Green Street Smiles
12.2021 - Current
- Greeted incoming patients professionally and provided friendly and knowledgeable assistance.
- Gathered, organized and input information into digital database.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information on dental services.
- Created billing statements, filing of claims, business reports and accounts receivable to support company's office
- Developed knowledge of insurance and verification break downs of insurance benefits
- Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
- Researched, analyzed, and projected market data for home office.
- Responded to inquiries from callers seeking information.
Business Office Specialist
Atlanta Rehabilitation And Performance Center
04.2017 - 12.2021
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
- Developed correspondence letters, memos, and emails.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Provided breakdowns of insurance benefits to each patient
- Drafted pre authorizations forms for patients to continue to see us
- Called and retained benefits for each patient's insurance
- Drafted reports for the end of the day
Medical Records Specialist
Black Bear Treatment Center
10.2015 - 01.2017
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Kept accurate log of requests for medical information and records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient records in compliance with security regulations.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient charts and accurately recorded new information.
- Reviewed recordkeeping procedures for patients and doctors.
- Followed up with patients about medical and healthcare processes.
Business Office Specialist
Meadows Surgical Arts
05.2011 - 10.2015
- Developed correspondence letters, memos, and emails.
- Provided reception services by greeting visitors, signing in visitors and directing visitors to appropriate personnel.
- Operated telephone console to receive incoming calls.
- Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.
- Maintained computers, telephone systems, copiers and fax machines.
- Engaged with customers to build business relationships.
- Performed make up applications and education on Glominerals line when required.
- Provided education on SkinCeuticals and Obagi skin care line to patients and customers.
- Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
Education
Bachelor of Arts - English Language And Literature
University of North Georgia
GainesvilleAssociate of Arts - Fine Arts
Art Instruction Schools
Minneapolis, MNAssociate of Science - Environmental Horticulture
North Georgia Technical College
Clarkesville, GA06.2004
High School Diploma -
Habersham Central High School
Mount Airy, GA06.2001
Skills
- Organizational Systems
- Call Transfers
- Workflow Coordination
- Credit Card Systems
- Cash Reconciliation
- Daily Reports
- Data Analysis
- Maintain Systems
CPR certified
Every medical office I have been apart of, I am required to retain a certification and class for CPR.
Timeline
Digital Content Creator
Tinoco's TNT Tacos, Nachos, Tortas, LLC
11.2023 - Current
Business Office Specialist
Green Street Smiles
12.2021 - Current
Business Office Specialist
Atlanta Rehabilitation And Performance Center
04.2017 - 12.2021
Medical Records Specialist
Black Bear Treatment Center
10.2015 - 01.2017
Business Office Specialist
Meadows Surgical Arts
05.2011 - 10.2015
Bachelor of Arts - English Language And Literature
University of North Georgia
Associate of Arts - Fine Arts
Art Instruction Schools
Associate of Science - Environmental Horticulture
North Georgia Technical College
High School Diploma -
Habersham Central High School
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