Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittaney Dobbins

League City

Summary

Results-driven professional with extensive experience at FedEx Ground, excelling in inventory oversight and effective sanitation methods. Demonstrated strong verbal skills and service-oriented communication, ensuring high customer satisfaction and operational efficiency. Proven ability to implement safety protocols and provide individualized care assistance, contributing to a positive and safe environment.

Overview

5
5
years of professional experience

Work History

Housekeeping and Laundry Attendant

Myself
Alvin
01.2023 - Current
  • Washed, dried, folded and ironed clothes according to customers' preferences.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Organized storage areas for efficient use of space.
  • Provided excellent customer service to ensure guest satisfaction levels were met.
  • Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.

Package Handler

Fed Ex Ground
Clear Lake
10.2023 - 12.2023
  • Examined and inspected containers, materials, and products to meet packing specifications.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Assisted in the training of new package handlers on proper procedures and safety practices.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Labeled parcels accurately according to company guidelines.
  • Organized packages according to type, size, destination, and other specifications.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Assisted in loading delivery trucks with prepared packages.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Resolved conveyor system issues by clearing jams and blockages.

Server/Cashier

Abe's Market
Clear Lake
02.2020 - 03.2022
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Presented menus and answered questions regarding items.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Provided excellent customer service to ensure satisfaction.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Took orders from customers accurately and in a timely manner.
  • Addressed complaints to kitchen staff and served replacement items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Stocked service areas with supplies during slow periods.
  • Responded to ad hoc cleaning duties at end of shift.
  • Stayed informed about daily specials, new menu items, promotions.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Prepared drinks according to standard recipes.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Trained new employees to perform duties.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

GED -

Friendswood High School
Friendswood, TX
01-2009

Skills

  • Advanced Cleaning Strategies
  • Service-Oriented Communication
  • Inventory Oversight
  • Effective Sanitation Methods
  • Effective Cleaning Methods
  • Prioritization and Time Management
  • Wellness Monitoring
  • Individualized Care Assistance
  • Safety Protocol Implementation
  • Companionship services
  • Hygiene Care Assistance
  • Thorough Quality Assurance
  • Strong Verbal Skills
  • Operational Knowledge of Medical Equipment
  • Emotional Guidance
  • Ongoing Disease Care Coordination

Timeline

Package Handler

Fed Ex Ground
10.2023 - 12.2023

Housekeeping and Laundry Attendant

Myself
01.2023 - Current

Server/Cashier

Abe's Market
02.2020 - 03.2022

GED -

Friendswood High School

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Brittaney Dobbins