Earnest individual with experience in human services field with more than 5 years experience providing support and guidance to transitioning Servicemembers and their families. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Confident handling tasks independently and in teams with highly organized approach to work.
Overview
10
10
years of professional experience
Work History
Company Family Readiness Group (FRG) Leader
5/101 AVN
10.2019 - 02.2022
Managed group of 10-15 volunteer personnel.
Facilitated and mentored transitioning Military Servicemembers and their families through in-processing, out-processing, deployments, and reintegration.
Enhanced family readiness by organizing and leading monthly meetings to discuss resources, support programs, and upcoming events.
Analyzed, evaluated, and recommended appropriate resolutions to interrelated issues facing military family members.
Served as certified member of Casualty Assistance Response (CARE) Team, providing support to casualty assistance officers and widow(er)s or other survivors.
Contract Management Assistant
United States Army Corps Of Engineers
06.2020 - 09.2021
Prepared wide variety of documents forms and correspondence relative to contract changes and claims
Collaborated effectively with cross-functional teams including Active Duty Servicemembers and Civilian Contractors to achieve shared goals in timely manner.
Interpreted and applied HR laws, regulations, policies, and practices to provide advice and guidance to management and employees on variety of HR functions
Provided effective written communications to prepare correspondence, training material, reports, and briefings
Showcased effective oral communication to present briefings, trainings, share information, and explain instructions
Developed and delivered briefings, project papers, status reports, and correspondence
Provided advice and information on education and training matters to contractors to comply with necessary contracting regulations
Resource Office Assistant
Installation Provost Marshall Office
10.2017 - 06.2020
Provided administrative and clerical support to Chief of Police and Installation Provost Marshall (IPMO) staff, operating variety of office automation equipment involved in processing Military Police (MP) reports in Army Law Enforcement Reporting System (ALERTS).
Worked with military command teams to resolve disciplinary actions necessary for unit soldiers
Led team of four service members; trained personnel, assigned work, and provided instruction when necessary
Served as Equal Employment Opportunity (EEO) counselor, assisting affected employees with EEO intake forms, gathering evidence and required forms from involved parties, and supplying completed case files for further resolution.
Awarded Fort Campbell Civilian Employee of the Year (2020)
Battalion FRG Leader
2/5 SFG
02.2017 - 02.2018
Mentored and assisted in training 30+ volunteer personnel
Provided support for transitioning Servicemembers and their families. Increased awareness of available resources by hosting informational workshops on topics such as employment readiness, financial planning, and stress management during deployments.
Networked throughout installation to find resources available for unit service members and families.
Administrative Support Assistant
Child, Youth, & School Services (CYSS)
05.2014 - 05.2016
Recruited, mentored, and trained spouses and transitioning Servicemembers to start their business as Family Child Care (FCC) Provider on Fort Drum.
Completed monthly FCC provider government subsidy and assisted providers in formulation and execution of business budgets as direct result of that subsidy.
Initiated and tracked provider and Servicemember background clearances including Army Substance Abuse Program (ASAP), Family Advocacy Program (FAP), Criminal Investigation Command (CID), MP and National Agency Check with Inquiries (NACI) paperwork.
Conducted phone interviews with more than 100 applicants for Child and Youth Program Assistant (CYPA) positions within CYSS. Reviewed applicant resumes and forwarded qualified candidates' information to management.
Worked cooperatively with Resource and Referral to track program vacancies and occupancy, utilizing tiered preference system to offer child care to transitioning Military Servicemembers with greatest need
Established cooperative working relationships with Military Servicemembers and families.
Initiated Civilian Personnel actions. Processed sixty-five employee time and attendance records, tracked employee schedules, comp time, and leave using Time Labor Management System (TLMS).
Family Readiness Group Leader
2-10 CAB
09.2014 - 10.2015
Assisted in integration of transitioning Servicemembers and their families
Coordinated administrative and logistical support with Senior Leaders
Acted as liaison between Battalion and members of Company
Gathered and disseminated information on activities to unit personnel.
Administrative Assistant
Morale, Welfare And Recreation (MWR) Support Services
12.2012 - 05.2013
Conducted monthly briefings for Commanders, First Sergeants, and FRGs regarding Solicitation, Fundraising, and Private Organizations on post to make units aware of Army Regulations
Communicated effectively between military units and MWR programs to coordinate funding of events.
Coordinated with Civilian Personnel Advisory Center (CPAC) to post new MWR jobs openings on USAJOBS. Reviewed resumes and scheduled interviews with top job applicants. Coordinated with CPAC to offer jobs to selected applicants
Processed civilian time and attendance using TLMS for all Fort Rucker MWR employees. Input new employee information, and tracked comp time, leave, and employee schedules.
Marketing Assistant
MWR Marketing
06.2012 - 12.2012
Participated in monthly New Soldier Orientation, providing transitioning Servicemembers with comprehensive understanding of programs and opportunities available to them through MWR and other local programs.
Used Microsoft Word to develop and publish weekly newsletter.
Coordinated and ran monthly calendar meetings with MWR programs. Coordinated with Command Group, Senior Leaders, and Officials regarding key Installation events.
Evaluated existing regulations, policies, and procedures to align programs and mission.
Performed comparative analyses of activities using automated systems, reports, and surveys.
Education
MBA - Human Resources Management
American Military University
Charles Town, West Virginia
04.2023
Bachelor of Arts - Advertising & Public Relations
Rochester Institute of Technology
Rochester, NY
11.2011
Skills
Employee Training & Mentoring
Time Management
Conflict Mediation
Public Speaking
Desired Locations
Schofield Barracks, Hawaii, United States
Wheeler Army Airfield, Hawaii, United States
Availability
Permanent, Telework, Full-time, Part-time
References
LT John Schmitt, Fort Campbell Installation Provost Marshall Office, Watch Commander, 931-980-4477, john.t.schmitt.civ@mail.mil
LT Michael Hespe, Fort Campbell Installation Provost Marshall Office, Watch Commander, 270-956-1198, michael.t.hespe.civ@mail.mil