Brittaney Johnson
Nicholasville,Kentucky
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
14
14
years of professional experience
Work History
Medical Assistant
University Of Kentucky Healthcare
03.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Business Owner, Sole Proprietor
B Adorned Boutique
12.2019 - Current
- Launched boutique in Lexington KY
- Create business plans, arrange finances, review sales, develop marketing strategies, oversee daily activates, identify business opportunities
- Computed sales prices, total purchases and process payments
- Describe merchandise and explain to customers
- Stock management and website update
- Answer customer request and concern
- Maintain working relationship with bicoastal manufactures and distributors
- Distribution of merchandise
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
NCT
University of Kentucky Emergency Room
03.2022 - 03.2024
- Trained and met required standard for phlebotomy/Venipuncture labs, printing and marking appropriate tubing for lab
- Trained and met requirement for critical/trauma NCT/CNA patient care, setting up trauma/critical care rooms including but not limited to setting up of ZOLL pads and machine, stocking the room of all major airway equipment, (nasal cannulas, non-rebreathers, AMBU-bags)
- Completion of suction as well as set up of airway boxes, setting up level one infuser, trained and met required standard on the use of the LUCUS, attaching and setting up basic vitals machines/monitors, morgue/post mortem care, working and function of acute, bariatric, and traction bedding
- Trained and met standard of proper PPE donning and doffing, Proper bedding changes, purewick placement and removal, adult brief placement and removal, bed bath, ACHS Glucose checks, assisting in procedures including but limited to in and out catheter/Foley
- Trained and met start of stroke alert, code blue, trauma alert and trauma alert red, transporting of patients to required areas (i.e
- Transporting to labor and delivery or general surgery areas, registration)
- Collected information from patients for histories, including vitals, Documented all data in computer system (EPIC)
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Sleep Center Assistant/Referral Coordinator
Baptist Health
01.2016 - 01.2021
- Greeting patients and visitors; verifying patients, demographic and insurance information; registering patients; obtaining necessary signatures; determining patients, out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management
- Under general direction, coordinates referral requests and communication of appointments using general clerical and customer service skills including, but not limited to, organizing requests from multiple locations, obtaining preauthorization, and communicating status of appointments
- DURING COVID EMPLOYEES WERE REQUIRED TO FLOAT TO DIFFERENT AREAS AS NEEDED
- Above task were included but not limited to the following: COVID screening patient, transporting of patients to required areas (i.e
- Transporting to labor and delivery or general surgery areas, registration)
- Prepared patient rooms prior to arrivals, Position residents for comfort and to prevent pressure wounds, Help with transferring residents in and out of wheelchairs and adaptive equipment
- Ensure facility is stocked with necessary supplies, equipment, and instruments, Engage patients with conversation and support daily need
- Collected information from patients for histories, including vitals, Documented all data in computer system (EPIC)
- Adhered to all hospital guidelines and government regulations (HIPPA), Assisting patient with dietary needs (including assisting with feeding, (floated within the Sleep Center, Pulmonary, ED
Pharmacy Tech
Kroger Pharmacy
10.2015 - 01.2017
- Helps healthcare providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist
- Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs
- Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
- Protects patients and employees by adhering to infection-control policies and protocols
- Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies
- Maintains records by recording and filing physicians' orders and prescriptions
- Generates revenues by calculating, recording, and issuing charges
- Ensures medication availability by delivering medications to patients and departments
- Prepares reports by collecting and summarizing information
- Contributes to team effort by accomplishing related results as needed
Store Manager
Kitchen Collections
10.2010 - 05.2015
- Completes store operational requirements by scheduling and assigning employees; following up on work results
- Maintains store staff by recruiting, selecting, orienting, and training employees
- Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Ensures availability of merchandise and services by approving contracts; maintaining inventories
- Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
- Contributes to team effort by accomplishing related results as needed
Education
Master of Arts - Social Work
Spalding University
Louisville, KYBA - Communication Studies, Psychology
Western Kentucky University
Bowling Green, KY05.2010
Skills
- Excel Proficiency
- Proficient in Microsoft Word
- PowerPoint Proficiency
- Microsoft Office Proficiency
- Email Management Expertise
- Document Scanning
- Digital File Uploading
- Proficient in Adobe Reader
- Classified Material Management
- Detail-Oriented Data Entry
- Multiline phone system
- 10 key
- Safari
- Apple network software
- Worker Portal
- ECF
- Mainframe
- Knowledge Lake
- Entering and processing KYNECT Apps
- Billing
- Insurance claims submissions
- Uploading Scripts
- Medication dispensing
- Medication releasing
- All-Scripts
- CLOUD
- EPIC Baptist
- Provider systems
- Kronos time keeping
- Medical records management
- Phlebotomy techniques
- Patient assessment
- Infection control
- Vital signs monitoring
- EPIC charting
- Data entry
- Patient scheduling
- Customer service
- Effective communication
- Interpersonal skills
- Compassionate care
- Problem solving
- Team collaboration
- Time management
- HIPAA compliance
- Medical terminology knowledge
- EMR / EHR
- Patient Care Management
Timeline
Medical Assistant
University Of Kentucky Healthcare
03.2024 - Current
NCT
University of Kentucky Emergency Room
03.2022 - 03.2024
Business Owner, Sole Proprietor
B Adorned Boutique
12.2019 - Current
Sleep Center Assistant/Referral Coordinator
Baptist Health
01.2016 - 01.2021
Pharmacy Tech
Kroger Pharmacy
10.2015 - 01.2017
Store Manager
Kitchen Collections
10.2010 - 05.2015
Master of Arts - Social Work
Spalding University
BA - Communication Studies, Psychology
Western Kentucky University
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