Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittaney Kimery

Server, Supervisor
Vancouver,WA

Summary

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Organized server with experience in busy restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Reliable employee seeking server position. Offering excellent communication and good judgment. Experienced server with over 14 years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Server, Supervisor

IHOP
Sparks, NV
08.2010 - 06.2014
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Worked with management team to implement proper division of responsibilities.

Server, Supervisor

Shari’s
Troutdale, OR
06.2014 - 05.2022
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Maintained compliance with company policies, objectives and communication goals.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Set overall vision and provided team leadership.
  • Delegated high volumes of work to empower team, build trust and assist with professional development.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Worked with management team to implement proper division of responsibilities.

Education

None - All

Legacy High School
Vancouver, WA
09.2007 - 06.2011

Skills

Guest relations management

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Timeline

Server, Supervisor

Shari’s
06.2014 - 05.2022

Server, Supervisor

IHOP
08.2010 - 06.2014

None - All

Legacy High School
09.2007 - 06.2011
Brittaney KimeryServer, Supervisor