Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittaney Marsteller

Gaston,South Carolina

Summary

Adept at project planning and management, I significantly enhanced operational efficiency at Enterprise Mobility. My expertise in vendor management and knack for fostering team collaboration led to notable project successes. With a focus on achievements, including streamlining processes to improve safety compliance, my approach blends technical acumen with strong interpersonal skills to drive results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Project Manager

Enterprise Mobility
05.2022 - Current
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Partnered with project team members to identify and quickly address problems.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Negotiated contracts and agreements with vendors for constructive supplier relations.
  • Led team meetings to assess project progress and plan appropriately to meet delivery targets.
  • Identified and resolved risks to minimize project disruption.
  • Documented project progress to fulfill project requirements and establish traceability.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Negotiated leases with landlords for new/renewal locations
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Devised and monitored safety performance metrics to assess and improve safety performance.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Researched and devised new safety initiatives and strategies to improve safety performance.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Conducted regular facility inspections to identify repair needs or improvements.
  • Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
  • Collaborated with other departments to foster efficient use of facility space and resources.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Created and maintained daily and weekly reports for upper management.

Sales Manager

Dynamic Health and Fitness
12.2021 - 03.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Cultivated positive relationships with participants by interacting with group during fitness classes.
  • Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
  • Explained use of exercise equipment to all participants, prioritizing safety at all times.
  • Instructed gym members about correct use of weight resistance and cardiovascular equipment.
  • Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
  • Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
  • Coordinated marketing efforts to promote fitness and wellness programs.

Store Manager

Save-A-Lot Food Store
05.2013 - 10.2016
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assisted with hiring, training and mentoring new staff members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reported issues to higher management with great detail.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced operational risks while organizing data to forecast performance trends.

Education

Bachelor of Science - Business Administration And Management

Arizona State University
Online Program
06-2026

High School Diploma -

Brookland-Cayce High School
Cayce, SC
05-2013

Skills

  • Project planning and management
  • Project resource recommendations
  • Project scheduling
  • Project planning
  • Cost control
  • Reporting and documentation
  • Schedule coordination
  • Staff management
  • Personnel development
  • Store operations oversight
  • Operational budgeting
  • Vendor management

Certification

  • CNP - Certified Notary Public

Timeline

Assistant Project Manager

Enterprise Mobility
05.2022 - Current

Sales Manager

Dynamic Health and Fitness
12.2021 - 03.2022

Store Manager

Save-A-Lot Food Store
05.2013 - 10.2016

Bachelor of Science - Business Administration And Management

Arizona State University

High School Diploma -

Brookland-Cayce High School

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Brittaney Marsteller