Brittani Burruss
Gardena
Summary
Results-driven Operations Professional with expertise in cross-department workflow management, compliance documentation, and high-volume administrative functions. Proven track record in process improvement and enhancing interdepartmental communication. Seeking to leverage strong organizational and regulatory skills in a Healthcare Operations or Administrative Coordinator role to support clinical and administrative teams.
Overview
12
12
years of professional experience
Work History
Office Assistant /Administrative Business Partner
Vebu, Inc.
06.2022 - Current
- Coordinate complex executive scheduling, resource allocation, and cross-department communication to support daily operations.
- Manage regulatory tasks, including state filings, tax submissions, and dissolution documents while maintaining audit-ready records.
- Develop and maintain structured filing systems and document-control processes to ensure accuracy and compliance.
- Oversee office logistics, including supply management, vendor coordination, mailroom operations, and shipping workflows.
- Serve as primary administrative contact, supporting staff, visitors, and leadership with timely communication and problem-solving.
Document Scanner
ViaTRON Systems Inc.
10.2021 - 04.2022
- Prepared, categorized, and digitized high-volume records with strict attention to accuracy and document integrity.
- Applied document classification protocols to ensure correct processing and reduce workflow errors.
- Improved scanning workflows by refining organization and preparation processes.
Administrative Assistant/Data Entry Specialist
Mercy House Inc
04.2020 - 08.2021
- Completed HMIS intake forms and maintained regulated data, supporting program compliance and reporting requirements.
- Conducted quality-control checks to ensure data consistency and regulatory alignment.
- Scanned, filed, and updated client records, creating organized and easily accessible documentation for case managers.
- Followed up with staff to obtain missing or updated forms, increasing overall workflow compliance and readiness for audits.
- Maintained confidentiality standards and adhered to protocols when handling sensitive client information.
Server/ Bartender/Restaurant Hostess
Dave & Buster's & HopDoddy Burger Bar
02.2014 - 02.2021
- Delivered high-quality service in fast-paced environments, serving hundreds of guests per shift, maintaining accuracy, professionalism, and strong communication.
- Managed daily financial transactions, register operations, and end-of-shift reconciliations with 100 percent accuracy.
- Coordinated with kitchen, bar, and floor teams to support smooth operational flow during peak periods and high-volume events.
- Handled guest inquiries, resolved issues promptly, and maintained a positive, customer-centered environment.
- Demonstrated multitasking, adaptability, and problem-solving skills while balancing front-of-house responsibilities with team support needs.
Operations & Administrative Assistant
Legends Car Rentals
10.2018 - 04.2019
- Coordinated full daily operations by preparing all scheduled rentals, including printing contracts, organizing documents for signature, and staging vehicles for on-time customer pickup.
- Managed workflow for incoming and outgoing rentals, ensuring vehicles were cleaned, fueled, inspected, and assigned to the correct customer queue to support smooth daily throughput.
- Served as the primary customer operations contact, explaining rental terms, reviewing contracts, and educating customers on vehicle features, safety, and fuel requirements.
- Improved operational efficiency by maintaining organized key management, documentation systems, and vehicle readiness processes to reduce delays and customer wait times.
- Collaborated with leadership to resolve scheduling issues, adjust to last-minute changes, and maintain accurate availability of fleet inventory.
- Provided high-level customer service while balancing administrative duties, contributing to a consistent and seamless rental experience.
Education
Associate of Arts - Business Administration
West Los Angeles College
Culver City, CA01-2027
Associate of Arts - American History
West Los Angeles College
Culver City, CA06-2015
Skills
- Documentation & Data Integrity
- Compliance & Internal Controls
- Workflow & Process Improvement
- Scheduling & Resource Coordination
- Intake & Case Documentation
- Vendor & Supply Coordination
- Cross-Department Communication
- Confidential Information Handling
- Customer Service
- Problem-Solving & Adaptability
- High-Volume Operations Support
Timeline
Office Assistant /Administrative Business Partner
Vebu, Inc.
06.2022 - Current
Document Scanner
ViaTRON Systems Inc.
10.2021 - 04.2022
Administrative Assistant/Data Entry Specialist
Mercy House Inc
04.2020 - 08.2021
Operations & Administrative Assistant
Legends Car Rentals
10.2018 - 04.2019
Server/ Bartender/Restaurant Hostess
Dave & Buster's & HopDoddy Burger Bar
02.2014 - 02.2021
Associate of Arts - Business Administration
West Los Angeles College
Associate of Arts - American History
West Los Angeles College