brittani cox
Phoenix,AZ
Summary
Personable and dedicated worker with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
13
13
years of professional experience
Work History
Caregiver
Where Hope Lives
Phoenix, AZ
11.2023 - Current
- Engaging clients through conversation and promoting their independence and dignity
- Maintaining a safe environment for clients and reporting any unusual incidents or behavior
- Monitoring clients' healthcare plans, reporting on their health needs, and administering medications as outlined by doctors' prescriptions.
- transportation
- Assisted with food preparation, meal prepping, and grocery shopping.
- Laundry, light housekeeping, and maintenance.
- Companionship and emotional support.
Housekeeping Manager
Chelsea's Housekeeping, LLC
Phoenix, AZ
02.2020 - 05.2023
- Produce daily inspections and produced residential/ industrial status reports.
- Managed guest, client,and staff complaints.
- Payroll/bookkeeping.
- Employee hiring and schedules.
- Trained new employees on housekeeping, maintenance, and custodial duties.
- Organized, cleaned and sanitized kitchens, bathrooms, and bedrooms.
Warehouse Assistant
City of Goodyear
Goodyear, AZ
11.2016 - 02.2019
- Received and processed incoming/ outgoing orders ensuring accuracy of information.
- Verified stock inventory levels and maintained records of items shipped and received.
- Operated forklift to move materials around the warehouse safely.
- Supervised daily Warehouse activities, quality insurance, inventory control, space management, logistics, floor productivity, shipping and receiving.
- Schedule and oversee Warehouse team.
- Bookkeeping, payroll and company budgeting.
- New employee hiring and training.
- Warehouse safety training.
Medical Receptionist
Baby's First Ultrasound
Phoenix, AZ
06.2011 - 11.2014
- Scheduled patient appointments and managed patient schedules with accuracy and high attention to detail.
- Insurance billing.
- Prepared client and families for ultrasound procedures.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
Education
Associate of Applied Science - Addiction Counseling
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ08-2019
Skills
- Compassionate client care
- Respectful and Compassionate
- Problem-Solving
- Supportive Companionship
- Emotional Support
- Patient Care
- Strong Ethics
- Multitasking and Organization
- Dependable and Responsible
- Spanish Fluency
- Relationship Building
- Case Management
Timeline
Caregiver
Where Hope Lives
11.2023 - Current
Housekeeping Manager
Chelsea's Housekeeping, LLC
02.2020 - 05.2023
Warehouse Assistant
City of Goodyear
11.2016 - 02.2019
Medical Receptionist
Baby's First Ultrasound
06.2011 - 11.2014
Associate of Applied Science - Addiction Counseling
Maricopa Community Colleges - Rio Salado Community College
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