Brittani Ecxford
Katy,TX
Summary
Experienced professional with a 14-year track record in diverse industries. Recognized for meticulous attention to detail, consistently excelling in precision-demanding roles. Commended for commitment to customer satisfaction and expertise in project management and caregiving, consistently delivering exceptional results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Assistant
Polly Jackson
Waukegan, IL
06.2010 - Current
- Enter and update employee benefit data in Excel spreadsheets to ensure accurate record-keeping
- Verify the accuracy of benefit information in the system and communicate necessary revisions to the supervisor
- Assist with the preparation and distribution of benefit-related mailings on a regular basis
Owner/Operator
Expediter Services, LLC
Southaven, MS
02.2024 - 11.2024
- Manage comprehensive long-haul transportation and logistics for diverse cargo across all48 contiguous states
- Ensure timely and safe delivery of goods, adhering to strict schedules and regulatory compliance standards
OTR Truck Driver
KPK Logistics
New Berlin, WI
10.2023 - 02.2024
- Safely navigated multiple routes across the region, ensuring timely delivery and maintaining a spotless driving record
- Enhanced operational efficiency by effectively managing vehicle maintenance, resulting in a consistent record of vehicle uptime and reliability
Assembler
Abbott
Gurnee, IL
09.2020 - 09.2022
- Identified and resolved malfunctions through meticulous examination of devices and components, ensuring quality and functionality
- Conducted visual inspections of parts and assemblies to detect irregularities and maintain high standards of product integrity
- Utilized microscopes and specialized tools to repair and refine devices, enhancing overall performance and reliability
Customer Service Agent - Call Center
Doheny Enterprises Inc
Kenosha, WI
04.2017 - 09.2019
- Delivered efficient and knowledgeable assistance to customers inquiring about swimming pool supplies, consistently meeting daily inbound call targets
- Addressed customer issues effectively, contributing to problem-solving and ensuring complete satisfaction with resolutions
- Maintained a commitment to follow-up services, fostering positive customer relationships and reinforcing satisfaction with company support
Caregiver
Autumn Leaves Memory Care
Vernon Hills, IL
08.2016 - 09.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Bachelor of Science - Healthcare Management
University of Phoenix
Phoenix, AZ01.2025
Skills
- Customer Engagement
- Driving
- Organizational Skills
- Home Care
- English
- Microsoft Office Proficiency
- Inventory Control
- Customer Service Expertise
- Proficient in Computer Applications
- Direct Care
- Problem-solving skills
Certification
- CDL A
- ServSafe
- CPR Certification
- Food Handler Certification
- First Aid Certification
Timeline
Owner/Operator
Expediter Services, LLC
02.2024 - 11.2024
OTR Truck Driver
KPK Logistics
10.2023 - 02.2024
Assembler
Abbott
09.2020 - 09.2022
Customer Service Agent - Call Center
Doheny Enterprises Inc
04.2017 - 09.2019
Caregiver
Autumn Leaves Memory Care
08.2016 - 09.2018
Project Assistant
Polly Jackson
06.2010 - Current
Bachelor of Science - Healthcare Management
University of Phoenix