Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittani Ecxford

Katy,TX

Summary

Experienced professional with a 14-year track record in diverse industries. Recognized for meticulous attention to detail, consistently excelling in precision-demanding roles. Commended for commitment to customer satisfaction and expertise in project management and caregiving, consistently delivering exceptional results.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Project Assistant

Polly Jackson
Waukegan, IL
06.2010 - Current
  • Enter and update employee benefit data in Excel spreadsheets to ensure accurate record-keeping
  • Verify the accuracy of benefit information in the system and communicate necessary revisions to the supervisor
  • Assist with the preparation and distribution of benefit-related mailings on a regular basis

Owner/Operator

Expediter Services, LLC
Southaven, MS
02.2024 - 11.2024
  • Manage comprehensive long-haul transportation and logistics for diverse cargo across all48 contiguous states
  • Ensure timely and safe delivery of goods, adhering to strict schedules and regulatory compliance standards

OTR Truck Driver

KPK Logistics
New Berlin, WI
10.2023 - 02.2024
  • Safely navigated multiple routes across the region, ensuring timely delivery and maintaining a spotless driving record
  • Enhanced operational efficiency by effectively managing vehicle maintenance, resulting in a consistent record of vehicle uptime and reliability

Assembler

Abbott
Gurnee, IL
09.2020 - 09.2022
  • Identified and resolved malfunctions through meticulous examination of devices and components, ensuring quality and functionality
  • Conducted visual inspections of parts and assemblies to detect irregularities and maintain high standards of product integrity
  • Utilized microscopes and specialized tools to repair and refine devices, enhancing overall performance and reliability

Customer Service Agent - Call Center

Doheny Enterprises Inc
Kenosha, WI
04.2017 - 09.2019
  • Delivered efficient and knowledgeable assistance to customers inquiring about swimming pool supplies, consistently meeting daily inbound call targets
  • Addressed customer issues effectively, contributing to problem-solving and ensuring complete satisfaction with resolutions
  • Maintained a commitment to follow-up services, fostering positive customer relationships and reinforcing satisfaction with company support

Caregiver

Autumn Leaves Memory Care
Vernon Hills, IL
08.2016 - 09.2018
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Education

Bachelor of Science - Healthcare Management

University of Phoenix
Phoenix, AZ
01.2025

Skills

  • Customer Engagement
  • Driving
  • Organizational Skills
  • Home Care
  • English
  • Microsoft Office Proficiency
  • Inventory Control
  • Customer Service Expertise
  • Proficient in Computer Applications
  • Direct Care
  • Problem-solving skills

Certification

  • CDL A
  • ServSafe
  • CPR Certification
  • Food Handler Certification
  • First Aid Certification

Timeline

Owner/Operator

Expediter Services, LLC
02.2024 - 11.2024

OTR Truck Driver

KPK Logistics
10.2023 - 02.2024

Assembler

Abbott
09.2020 - 09.2022

Customer Service Agent - Call Center

Doheny Enterprises Inc
04.2017 - 09.2019

Caregiver

Autumn Leaves Memory Care
08.2016 - 09.2018

Project Assistant

Polly Jackson
06.2010 - Current

Bachelor of Science - Healthcare Management

University of Phoenix
Brittani Ecxford