Brittani Goins
Senior Business Account Executive
Atlanta,GA
Summary
My tenure as a Senior Enterprise Account Manager is characterized by a strategic approach to global sales and an unwavering commitment to client success. Driven by a passion for transformative solutions, I specialize in steering complex sales cycles and cultivating enduring partnerships, ensuring that high-value clients receive tailored, industry-leading service.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Sr. Enterprise Account Manager - Strategic Global
Onit
09.2024 - Current
- Enhanced annual reoccurring revenue growth of 1.2 million by identifying upsell/cross-sell opportunities and securing contract renewals with global fortune 1000 clients.
- Collaborated with cross-functional teams including CSMs, Sales/Product Engineers, and Implementation to deliver customized solutions that met client requirements and exceeded expectations.
- Conducted quarterly business reviews to assess client satisfaction levels, identify areas for improvement, and formulate strategies for continued success.
- Managed contract negotiations with clients and procurement, achieving mutually beneficial terms while maintaining profitability targets.
- Aligned sales strategies with corporate objectives to consistently achieve assigned quotas in a highly competitive market environment.
Strategic Client Sales Executive
SAP Concur
01.2022 - 06.2024
- Increased annual reoccurring revenue and lifetime customer value through upsell/add-ons, global expansions and channel partnership integrations.
- Meet with C-Level Suite Executives to present best proposed solutions and negotiate contracts.
- Manage 200 Enterprise relationships post sale delivering 1.3 in annual reoccurring revenue with Concur.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Boosted automation, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Senior Account Executive
Samsara
01.2019 - 12.2021
- Led go to market share in Canada/South East US region through lead generation, cold calling, email campaigns, trade shows & channel partnerships
- Assisted with training & Developing new hires with launch of new Atlanta office.
- Conducted virtual demonstrations and needs analysis sessions with top-level decision makers such as CEOs, Project Managers, IT Directors, and Transportation Managers, effectively showcasing value and capabilities of Samara's products.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
- Brought in over 1 million in total contract revenue while managing multiple high-profile accounts.
Digital Marketing Consultant
Web.com
01.2017 - 01.2018
- Proactively developed territory by engaging in daily prospecting activities, including cold calling, door pulling, canvassing, and establishing fruitful partner relationships, resulting in increased market presence and expanded customer base.
- Conducted face-to-face presentations to key decision makers in medium/enterprise-sized businesses, effectively identifying pain points, conducting needs analysis, and proposing ROI-driven solutions, resulting in improved customer satisfaction and increased sales.
- Fostered alliance partnerships through active participation in networking events and regular attendance at Chamber of Commerce gatherings, successfully building valuable connections and strategic collaborations.
- Consistently maintained robust monthly pipeline of qualified prospects, strategically enhancing market penetration and ensuring steady flow of potential customers for business growth.
- Spearheaded sales efforts for Web.com's Commercial Digital Solution products, including lead generation software, SEO, and PPC, effectively driving new B2B sales and showcasing expertise in promoting and selling digital solutions to businesses.
Senior Business Account Executive
Comcast
01.2016 - 01.2017
- Successfully maintained and grew sales of Comcast commercial services to small, medium, and enterprise-size businesses, ensuring customer satisfaction and driving revenue growth.
- Generated new leads through various prospecting methods, including door-to-door visits, cold calling, leveraging customer referrals, and cultivating strong partner relationships, resulting in an expanded customer base and increased sales opportunities.
- Consistently maintained pipeline of qualified prospects, effectively meeting and exceeding monthly quota performance, showcasing exceptional sales productivity and goal attainment.
- Proactively developed territory by establishing local business partnerships and affiliations with relevant organizations, strategically expanding market reach and fostering mutually beneficial relationships.
- Finished Q4 at 380% leading sales team #1 in most revenue sold.
Sales Manager
Verizon Wireless
01.2010 - 01.2016
- Led lead generation efforts with sales associate team, leveraging of-site events, referrals, and vendor networking to drive new business opportunities and increase customer base.
- Proactively initiated weekly and monthly coaching sessions with sales and technical teams, consisting of a team of 13+ employees, to provide guidance, support, and skill development, resulting in improved performance and sales outcomes.
- Implemented action plans to enhance store performance and effectively address client issues and resolutions, leading store-level team in successful product placement strategies and seamless new device launches.
- Conducted weekly store meetings to ensure sales team remained knowledgeable about products and promotions, fostering customer-centric environment and maximizing sales opportunities.
- Accountable for exceptional monthly performance, consistently exceeding sales targets by establishing new customer relationships and renewing existing accounts, showcasing strong sales abilities and commitment to customer satisfaction.
- Completed daily cold calls to identify and establish new potential clients, both residential and small businesses, actively probing for small business leads in assigned territory and setting daily appointments to drive sales opportunities.
Education
Bachelor of Arts - Marketing
University of West Georgia
Carrollton, GA 05.2005 - 01.2009
Skills
Upselling strategies
Key Accomplishments
➢President's Club Achiever - FY22' (top 10% of company)
➢Elevate Award Recipient (125%+to quota) - FY22 Q1, Q2, & Q4; FY23 Q1, Q3
➢ 2014 Graduate of Career Builder Management Trainee Program
➢ Winner’s Circle Attendee 2019 ~ Recognized for Top 20% of Regional Overall Sales Performance
➢ Winner’s Circle Attendee 2016 ~ Recognized for Top 20% of Regional Overall Sales Performance
➢Top Canada Region Sales Rep Q3/2020 180% to quota
➢Top Canada Region Sales Rep Q4/2019 159% to quota
Timeline
Sr. Enterprise Account Manager - Strategic Global
Onit
09.2024 - Current
Strategic Client Sales Executive
SAP Concur
01.2022 - 06.2024
Senior Account Executive
Samsara
01.2019 - 12.2021
Digital Marketing Consultant
Web.com
01.2017 - 01.2018
Senior Business Account Executive
Comcast
01.2016 - 01.2017
Sales Manager
Verizon Wireless
01.2010 - 01.2016
Bachelor of Arts - Marketing
University of West Georgia
05.2005 - 01.2009