Brittani Grace
High Point,NC
Overview
6
6
years of professional experience
Work History
Front Desk Associate
The Grandover Resort
01.2023
- Experienced as front desk representative
- Responsible for greeting guests in an efficient and courteous manner
- Good organizational and multi-tasking abilities, Strong communication and people skills
- Expert of office management and basic bookkeeping.
Part-Time Associate
Deluxe Financial Services
01.2017 - 12.2022
- Responsible for taking orders from many different financial institutions and directing customers
- Took time out to ensure the customer request was needed for every check order
- Worked with bankers and other representatives on refunding customers if needed and expressed every interest to make sure their needs were met.
Cashier
Roses
09.2016 - 10.2021
- Cashier in the customer service and returns department
- Handle returns, refunds, and price adjustments
- Cashiers in checkout lanes scan and bag customers' merchandise, process discounts or coupons, accept payment, and thank customers for their business
- Refer customer service escalations to superiors and seek timely resolution of payment issues.
Education
Diploma -
Lucy Ragsdale High School
Associate degree, Ass in arts -
Currently Enrolled (Online)
Pharmacy Technician -
Virginia College
09.2016
Skills
- Project management
- Data analysis
- Communication
- Organization
- Problem-solving
- Customer Service
- MS Office Proficiency
- Team Work
- Time Management
- Call Management
- Account Updating
- Consultative Sales
Timeline
Front Desk Associate
The Grandover Resort
01.2023
Part-Time Associate
Deluxe Financial Services
01.2017 - 12.2022
Cashier
Roses
09.2016 - 10.2021
Diploma -
Lucy Ragsdale High School
Associate degree, Ass in arts -
Currently Enrolled (Online)
Pharmacy Technician -
Virginia College
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