Brittani Granger
Redondo Beach,CA
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
6
6
years of professional experience
Work History
Assistant
IMN Wellness, Inc
03.2021 - Current
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Analyzed customer feedback to identify areas for improvement.
- Gathered and verified data from customers to promote marketing initiatives.
- Managed timely and effective replacement of damaged or missing products.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Created and maintained detailed database to develop promotional sales.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Conducted client and market surveys to identify areas of improvement.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Answered customer questions about product availability and shipment times.
Front Desk Coordinator / Receptionist
Escape Day Spa
12.2022 - 04.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Checked-in and out guests, collected payments and verified appointment details to maintain customer satisfaction.
- Sell and Upsell services
- Provided information about spa & medspa services, therapists and estheticians
- Managed over 50 telephone calls a day on multi-line phone system and scheduled appointments
- Maintained clean and organized front desk areas to uphold polished company image.
Photography Intern
Beach City Hoops
07.2020 - 03.2021
- Selected and set up appropriate props, backdrops, and lighting.
- Scheduled events and booked locations for photo shoots, working collaboratively with clients and contacts.
- Assisted clients with creative ideas for photography needs.
- Shot and Digitally edited photos to enhance appearance.
Facility Attendant
Burns Recreation, Loyola Marymount University
08.2018 - 03.2020
- Built and established positive relationships with customers, team members and supervisors.
- Maintained Front Desk, finish line and fitness center
- Greeted customers, answered phone calls and verified memberships
- Managed energy bar, drink purchase and rental equipment counter
Education
Bachelor of Arts - Studio Arts/Concentration in Fine Arts-Photography
Loyola Marymount University
Los Angeles, CA05.2021
Skills
- Excellent Time Management
- Customer Service
- Strong Verbal and written communication
- Project Coordination
- Administrative Support
- Collaborative Leadership
- Proficient in Adobe Photoshop
- Google Sheets
- Microsoft Excel, Outlook and PowerPoint
- Vagaro
Timeline
Front Desk Coordinator / Receptionist
Escape Day Spa
12.2022 - 04.2023
Assistant
IMN Wellness, Inc
03.2021 - Current
Photography Intern
Beach City Hoops
07.2020 - 03.2021
Facility Attendant
Burns Recreation, Loyola Marymount University
08.2018 - 03.2020
Bachelor of Arts - Studio Arts/Concentration in Fine Arts-Photography
Loyola Marymount University
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