Brittani Hall
San Diego,CA
Summary
Seeking gainful employment that fosters both professional and personal growth while contributing as a valuable asset to the organization. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Kings Fish House
08.2022 - 10.2024
- Supervise a waitstaff of 30-40 in a high energy seafood restaurant, delivering exceptional service during busy periods while effectively accommodating a steady stream of guests throughout peak dining hours.
- Enhance guest experiences through proactive engagement and regular check-ins, swiftly addressing any concerns to ensure satisfaction with our diverse menu of fresh fish and oysters.
- Manage restaurant opening and closing operations, including oversight of financial reporting and payroll processes, scheduling, hiring.
- Order and manage essential supplies, including paper goods, uniforms, and daily stock of seafood, beer, wine, and liquor, to optimize inventory control and reduce waste.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Restaurant Manager
Brigantine Seafood & Oyster Bar
08.2021 - 09.2022
- Managing 20-30 waitstaff & bartenders as well as being present on the floor, behind the bar, and filling in at all positions if need be
- Maintaining the restaurant with sanitation, organization, and cleanliness
- Interactions with guests and table check ins to ensure all experiences are well
- Checking in and over seeing the hostesses to ensure all guests are being greeted, seated and helped in a timely manner
- Opening & closing down the restaurant as well as working with bookkeeping and payroll
- Ordering all paper products, uniforms, stocking beer, wine and liquor and Pepsi products daily
Sous Chef/ Manager
Tender Greens Restaurant
04.2015 - 08.2021
- Manage all activities in the kitchen, including food preparation and production, as well as to manage and training of kitchen staff
- Insure efficient, cost-effective operations of food production
- Insure that food products, presentation, and food plating are of the highest quality and ready to serve in a timely manner
- Assure food quality, preparation, recipes, and presentations are up to standard
- Assure kitchen personnel is trained in the best cleanliness and sanitation practices
- Assume the role was Executive Chef in his or her absence
Education
Cosmetologist License -
Bellus Academy
San Diego09.2012
High School Diploma -
Charter School of San Diego
San Diego06.2010
Skills
- Management (9 Years)
- Scheduling (9 Years)
- Training & Developing(9 Years)
- Inventory Management( 3 Years)
- Operations Management (4 Years)
- POS Systems (9 Years)
- Restaurant Management (6 Years)
- Team Building (4 Years)
- Restaurant Experience (9 Years)
- Serving Experience (4 Years)
- Coaching and Mentoring (4 Years)
- Labor Cost Analysis (2 Years)
- Food Preparation (9 Years)
- Training & Developing (6 Years)
- Microsoft Word/ Excel Proficient( 6 Years)
- Customer Engagement (9 Years)
- Recruitment (4 Years)
Timeline
Restaurant Manager
Kings Fish House
08.2022 - 10.2024
Restaurant Manager
Brigantine Seafood & Oyster Bar
08.2021 - 09.2022
Sous Chef/ Manager
Tender Greens Restaurant
04.2015 - 08.2021
High School Diploma -
Charter School of San Diego
Cosmetologist License -
Bellus Academy
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