Brittani Hares
Tampa,Florida
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Secretary/Assistant Accountant
LPL Financial
02.2015 - 06.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing approximately 60-70 personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices for 5 separate Financial Advisors
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Waitress
Beef 'O' Brady's
03.2011 - 02.2015
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supported needs of 20- person wait staff who attended to specific needs of countless customers daily for high volume restaurant with social relevancy and intentionality.
Education
High School Diploma -
H.B. Plant High School
Tampa, FL07.2004
No Degree - Psychology Teacher Education
University of North Florida
Jacksonville, FL05.2004
Skills
- Strong Work Ethic and Dependable
- Encouraging Participation and Inclusivity
- Caring and Empathetic Demeanor
- Collaborative and Team-Oriented
Timeline
Secretary/Assistant Accountant
LPL Financial
02.2015 - 06.2024
Waitress
Beef 'O' Brady's
03.2011 - 02.2015
High School Diploma -
H.B. Plant High School
No Degree - Psychology Teacher Education
University of North Florida
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