Brittani Long
Solomon,Kansas
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Also an adaptable professional with work experience and proven knowledge of problem-solving and workflow prioritization. Aiming to leverage my abilities to successfully fill the line attendant role at your company.
Overview
18
18
years of professional experience
Work History
Forming Lead
Russell Stover Chocolates
06.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Oversaw daily operations, ensuring adherence to safety protocols and production standards.
- Trained and mentored team members on equipment operation and best practices.
- Conducted regular inspections of work areas, addressing issues proactively to maintain quality standards.
- Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
Part Time Cashier
Aldi
11.2022 - 06.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Collaborated with team members to improve checkout speed and efficiency.
- Assisted in creating a welcoming environment through effective merchandising displays.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Monitored product expiration dates to ensure freshness and reduce waste.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Greeted customers and directed to requested products.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Supported a safe shopping environment by promptly addressing spills or hazards and reporting potential safety concerns to management.
CUSTOMER SERVICE
Dillons
09.2013 - 09.2016
- Built sustainable relationships and trust with customer accounts using open and interactive communication.
- Made appropriate account corrections to resolve customer problems.
- Processed cash, check and credit cards for customer purchases.
- Helped customers locate merchandise.
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Processed merchandise returns and exchanges.
- Provided product information and resolved concerns to assist customers.
- Provided efficient and courteous service to customers at all times.
- Responded quickly to meet customer needs and resolve problems.
SALES
Cirilla's
10.2012 - 09.2013
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Promoted visual presentation standards by keeping store replenished.
- Performed cleaning tasks, keeping store neat and organized.
- Drove sales through customer relationship building and suggestive selling techniques.
- Alerted management to potential security issues, supporting loss prevention and reducing shrink.
- Followed checklist to complete retail store opening and closing activities.
- Operated cash register and POS to process sales transactions and handle payments.
- Engaged with guests to understand and anticipate customer service needs.
- Reconciled and prepared bank deposits.
BED CLEANER
Solarium Super Tanning Salon
05.2013 - 08.2013
- Disinfected and sterilized equipment using germicides.
- Disinfected and cleaned bathroom areas, refilling dispensers.
- Stocked individual rooms and common areas with proper supplies.
- Interacted professionally with employees and clients.
- Dusted and wiped down decorative structures, baseboards and common surfaces.
- Swept and mopped floors and vacuumed carpets.
WAREHOUSE ASSOCIATE
GTM Sportswear
05.2011 - 01.2012
- Took inventory and examined merchandise to identify items to be reordered and replenished.
- Obtained merchandise from bins and shelves.
- Packed customer purchases in bags or cartons.
- Compared merchandise invoices to items actually received to ensure that shipments were correct.
- Provided assistance and direction to other stockroom, warehouse and storage yard workers.
- Read orders to determine catalog numbers, colors and quantities of merchandise.
IN-STOCK TEAM MEMBER
Target
10.2007 - 04.2011
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
- Supported merchandising efforts by spot-checking and facing shelves in assigned departments.
- Scanned carton labels and shelf stickers to reconcile items on hand with inventory records.
- Merchandised aisles with promotional signage and manufacturer coupons.
- Obtained merchandise from bins and shelves.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Greeted customers and ascertained what each customer wanted and needed.
- Answered questions regarding store and merchandise.
- Recommended, select and help locate and obtained merchandise based on customer needs and desires.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
Education
HIGH SCHOOL DIPLOMA -
Glasco High School
Glasco, Kansas05.2007
Skills
- Teamwork
- Problem-Solving
- Goal-Oriented
- Team Building
- Adaptability
- Attention To Detail
- Customer Service
- Ability To Multitask
- Friendly, positive attitude
Timeline
Forming Lead
Russell Stover Chocolates
06.2023 - Current
Part Time Cashier
Aldi
11.2022 - 06.2024
CUSTOMER SERVICE
Dillons
09.2013 - 09.2016
BED CLEANER
Solarium Super Tanning Salon
05.2013 - 08.2013
SALES
Cirilla's
10.2012 - 09.2013
WAREHOUSE ASSOCIATE
GTM Sportswear
05.2011 - 01.2012
IN-STOCK TEAM MEMBER
Target
10.2007 - 04.2011
HIGH SCHOOL DIPLOMA -
Glasco High School