BRITTANI RINGO
Reno,NV
Summary
Dedicated and meticulous Accounts Receivable Supervisor excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and focused team player with expertise in management, Invoicing, and Accounts Receivable. A dependable self-starter seeking to leverage employment to gain additional knowledge in the defense industry.
Overview
13
13
years of professional experience
Work History
Accounts Receivable Supervisor
Sierra Nevada Company
10.2019 - Current
- Started with Sierra Nevada Company as a Billing Coordinator II 10/2019; Promoted to Billing Coordinator III; and then Accounts Receivable Supervisor in February 2024.
- Supervisor Responsibilities:
- Conduct high-level reviews and approvals of all invoices.
- Prepare end-of-month reports, including invoicing error metrics and bill posting reconciliation.
- Lead team meetings and support updated desk instructions.
- Assist with internal audits of accounts receivable process and procedures.
- Serve as the lead trainer and primary support for team inquiries.
- Provided billing support for complex reconciliations and closeout procedures.
- Participate in the interview panel for team recruitment.
- Billing Coordinator Responsibilities:
- Prepare, post, and submit vouchers in multiple customer portals.
- Collaborate with Program Finance and PFA’s to ensure accurate program setup for invoicing base on contractual requirements.
- Assisted in training employees for a company carve out.
- Conduct monthly research on past due AR balances, including reconciliations, adjustments, and customer outreach.
- Work closely with Program Managers and Contracts team to meet business needs and resolve issues.
- Sends out monthly milestone reporting to the team to help with unbilled invoicing.
- Distributes monthly reporting such as milestone reporting to identify unbillable amounts, monthly level loaded billing, and backup on distributing MDSI report.
- Developed an invoice checklist to improve Days to invoice(DTI) goals.
Office Manager
Custom Physical Therapy
01.2016 - 10.2019
- Started with Custom Physical Therapy as a Patient account Representative January of 2016, promoted in October 2016 to Office Manager.
- Boosted revenue, utilizing highly proficient collection methods while adhering to regulatory compliance protocol. Completed billing, collections and financial reporting duties on a daily basis.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Proactively identified and solved complex problems that impact management and business direction
- Instituted and built a dynamic team of astute and successful administrative professionals that supported all corporate growth and productivity objectives.
- Conducted 90 day and 1 year performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions. Updated employee paperwork and records.
- Oversaw training and daily performance to secure efficiency and compliance with company policies of several staff members.
- Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
- Interviewed, on-boarded, developed and oversaw daily activities of several clerical and administrative office personnel.
- Planned for major business changes including system conversions and office moves.
- Credentialed providers.
Medical Billing Specialist
DoctorsXL
06.2012 - 01.2016
- Started at DoctorsXL June 2012 as a receptionist, In January of 2013 promoted to a Medical Billing Specialist.
- Identified errors and re-filed denied or rejected claims in a timely manner.
- Reviewed and verified benefits and eligibility with speed and precision.
- Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.
- Posted charges, payments and write-ups for cardiovascular, pulmonary, and pain specialist.
Education
High School Diploma - undefined
Lassen High School/Long Valley
Susanville, CASkills
- Microsoft Excel
- Costpoint
- Government portals including WAWF
- Understanding of government contracting
- Exceptional team player with a strong commitment to helping colleagues
- Proven leadership and training abilities
- Strong analytical and problem-solving skills
- Proficient in managing complex reconciliations and financial reporting
- Strong understanding of Accounts Receivable and Invoicing
- Motivational leadership style
Timeline
Accounts Receivable Supervisor
Sierra Nevada Company
10.2019 - Current
Office Manager
Custom Physical Therapy
01.2016 - 10.2019
Medical Billing Specialist
DoctorsXL
06.2012 - 01.2016
High School Diploma - undefined
Lassen High School/Long Valley