Summary
Overview
Work History
Education
Skills
Timeline
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Brittani Robinson

Brittani Robinson

Senior Project Manager
Richmond,TX

Summary

Resourceful Project Manager with 7+ years of experience. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Senior Project Manager

Quest Trust Company
Houston, TX
10.2022 - Current
  • Successfully managed end-to-end Salesforce implementation projects, ensuring on-time delivery, quality, and client satisfaction.
  • Led and coached Agile teams to follow Scrum practices, resulting in increased project efficiency and collaboration.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Utilized root cause analysis techniques to identify underlying issues affecting project performance and facilitated corrective actions.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Utilized Jira and Confluence for project tracking, documentation, and team collaboration.
  • Implemented risk management strategies to identify, assess, and mitigate project risks, reducing unforeseen issues by 20%.

Compliance Officer

Quest Trust Company
Houston, TX
10.2020 - 10.2022
  • Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing products and business practices.
  • Managed practical action plans to respond to audit discoveries and compliance violations.
  • Managed projects from procurement to commission.
  • Developed and implemented strategic project plans to meet business objectives.
  • Coordinated with over 15 cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.

Quality Assurance Manager

Quest Trust Company
Houston, TX
06.2015 - 10.2020
  • Implemented new quality assurance and customer service standards.
  • Assured consistent quality of production by implementing and enforcing automated practice systems minimizing errors by 15%.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Reported production malfunctions to managers and production supervisors.
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.
  • Conducted quality assurance audits for more 12 departments.

Education

Certified Scrum Master - Scrum Framework

Scrum Alliance
Houston, TX
05.2023 - 06.2023

Bachelor of Science -

University of Houston - Downtown
Houston, TX
08.2012 - 12.2016

Skills

Project Planning and Development

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Timeline

Certified Scrum Master - Scrum Framework

Scrum Alliance
05.2023 - 06.2023

Senior Project Manager

Quest Trust Company
10.2022 - Current

Compliance Officer

Quest Trust Company
10.2020 - 10.2022

Quality Assurance Manager

Quest Trust Company
06.2015 - 10.2020

Bachelor of Science -

University of Houston - Downtown
08.2012 - 12.2016

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Brittani RobinsonSenior Project Manager