Brittani Sepko
Kissimmee,FL
Summary
I am an accomplished and experienced hospitality leader with a demonstrated history of creating unforgettable experiences that connect with audiences around the world.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
Universal Orlando Resort
Orlando, FL
11.2024 - Current
- Responsible for building schedules and ensuring proper staffing weekly for 154 team members
- Assisted in streamlining the scheduling process, reducing time spent by an average of six hours weekly
- Oversight of training and development of 25 new team members, ensuring consistent On the Job Training (OJT)
- TSAT Champion, coordinating team member appreciation events and maintaining the TSAT & Communication Boards
General Manager of Premium
Levy Motorsports
Daytona Beach, FL
05.2024 - 11.2024
- Directed over 300 employees, non-profit volunteers and temporary workers during the 2024 Coke Zero 400 & Straight Talk Wireless 400 racing weekends
- Oversaw operations for on-site catering sales exceeding $123,000
- Managed food & beverage catering and premium suites operations at Daytona International Speedway and Homestead-Miami Speedway
Assistant General Manager
Legends Hospitality
Tallahassee, FL
07.2023 - 05.2024
- Led a team of 19 managers, generating $6.9 million in revenue and reduced labor costs year over year by 4.5%
- Trained over 800 managers, employees & non-profit volunteers in alcohol service training
- Managed the daily food & beverage operations at 5 campus venues at Florida State University including Doak Campbell Stadium and Dick Howser Stadium
- Established standard operation procedures (SOPs), created and developed guest service, food safety/sanitation and operations trainings for concessions, suites and Champions Club Restaurant
- Team named the 2023 4th Quarter MVP & 2023 Greatest Financial Performance – Year Over Year
Business Intelligence & Visiting Support Manager
Legends Hospitality
09.2021 - 07.2023
- Provided West Coast Operations with data and analytic post event reports, sponsorship statistics to assist with improving business performance
- Led operations at Tempe Diablo Stadium in Arizona for 2023 LA Angels Spring Training generating $1.9 million in food & beverage revenue
- Traveled to support the following events: Super Bowl LVI, 2022 & 2023 CMA Fest, University of Southern California and Florida State University premium suites
General Manager
Legends Hospitality
Denver, CO
11.2019 - 09.2021
- Generated $372,000 during three months prior to COVID with 19% food cost
- Designed and implemented a customer service education program to align with the culture and ambiance of the 95-year-old Paramount Theatre
- Trained bartenders on consistent beverage program tailored to each unique show type, enhancing the guests’ experience
- Oversaw scheduling and processing payroll for 25 employees to ensure operational efficiency
- Distributed post event financial reports to internal management as well as the building client, including revenue and per caps
Premium Clubs Manager
Aramark
Minneapolis, MN
02.2018 - 11.2019
- Oversaw six premium clubs at U.S. Bank Stadium, enhancing hospitality for over 9,200 guests
- Generated $6.9 million in total revenue, reflecting an 8.2% increase from previous year
- Monthly completed total revenue and labor budgets to determine event profit or loss
- Provided customer service education & premium dining training to over 150 employees
- Managed relationships with food & beverage sponsors including: Crown Royal Whisky, EJ Gallo wines, MillerCoors, Absolut Vodka, New Amsterdam Vodka, Pepsi Co., Caribou coffee
Inventory & POS Software Project Lead
Aramark
Minneapolis, MN
06.2017 - 02.2018
- Spearheaded implementation of Appetize back-of-house inventory system at Major League Sports venue.
- Developed comprehensive training manual and conducted training sessions for 35 managers.
- Oversaw go-live process to ensure seamless transition to new inventory system.
Education
Master of Science - Sport Management
Florida State University
Tallahassee, FL12.2011
Bachelor of Science - Physical Education
Florida State University
Tallahassee, FL05.2010
Timeline
Restaurant Manager
Universal Orlando Resort
11.2024 - Current
General Manager of Premium
Levy Motorsports
05.2024 - 11.2024
Assistant General Manager
Legends Hospitality
07.2023 - 05.2024
Business Intelligence & Visiting Support Manager
Legends Hospitality
09.2021 - 07.2023
General Manager
Legends Hospitality
11.2019 - 09.2021
Premium Clubs Manager
Aramark
02.2018 - 11.2019
Inventory & POS Software Project Lead
Aramark
06.2017 - 02.2018
Master of Science - Sport Management
Florida State University
Bachelor of Science - Physical Education
Florida State University
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