Brittani Shell

My day consists of picking up packages from station with my car and then delivering them to customer houses within the scheduled time frame.

As a closing server I made sure everything was stocked, silverware rolled, coffees and teas were made. I did everything from seating the guests, to taking their orders and bussing tables afterwards. Also a very fast paced environment here with short staff so tended to customers cashing them out and taking and preparing carry out orders.

I accepted customer orders and shopped for them at grocery and retail stores, making sure I was getting the correct items and relevant replacements. Then I would record all records of transaction and make sure the items were delivered to the customer in a timely manner.

As an opening server I made sure everything was stocked, silverware rolled, coffees and teas were made. I did everything from seating the guests, to taking their orders and bussing tables afterwards. Very fast paced environment with short staff so also tended to customers cashing them out and taking and preparing carry out orders.

I've been trained to do taxes and navigate through systems, taking customers information and making sure they get back everything from their taxable income. I opened and closed making sure all customer information is secure and all transfers and paperwork were completed and sent to the IRS.

My daily tasks consisted of writing up contracts for new customers wanting units, taking payments, cutting locks on units for auction, live internet auctions for lost profit on past due units, cleaning out storage units, any general maintenance needed in the buildings, going around to different businesses doing marketing to uplift profit.

I assisted customers wanting to cancel their accounts because of issues that they couldn't get resolved elsewhere. I've been trained in multple systems doing everything from cancelling to billing/managing accounts. I've also dealt with payment systems taking credit card and other proprietary information to make payments, and been trained in soft skills including being empathetic and understanding the customers issue so it can be resolved with no cancellation.