Brandon Steward
Kentwood,MI
Summary
Dynamic and results-driven professional with extensive experience at Mill Steel, adept in territory management and fostering strong client relationships. Excelled in strategic prospecting and negotiation, significantly expanding client portfolios across North America. Proven ability to work independently and with integrity, achieving remarkable sales growth through competitive analysis and Salesforce proficiency.
Overview
18
18
years of professional experience
Work History
Outside Sales Account Manager and Steel Buyer
Mill Steel
Grand Rapids, MI
01.2015 - Current
- Negotiated contracts with clients, ensuring long-term relationships.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Leveraged contacts and networking to increase client portfolio and conversions.
- Identified customer needs by asking questions and advising on best solutions.
- Market and Sell Excess Inventory
- Quote and sell urgent spot customers in various industries including but not limited to automotive, hvac, construction, and racking.
- Negotiate new contracts and blanket agreements
- Manage accounts throughout the US, Mexico and Canada.
- Find sales opportunities and cultivate relationships with new clients
- Keep customers informed with market information
- Find and purchase inventory to cover gaps in inventory
- Negotiate pricing with steel vendors and suppliers
- Look for marketplace opportunities to purchase excess inventory from other service centers, steel mills, and brokers.
- Determine best location to process purchased steel
- Work closely with the director of purchasing to stock our Houston,TX facility.
- Work closely with the logistics team to negotiate best freight rates
- Review purchase orders for accuracy
- Obtain and review mill certifications.
Inside Sales Account Manager and Customer Rep
Mill Steel
Grand Rapids, MI
09.2007 - 12.2014
- Monitored current accounts to promote strong working relationships and resolved issues before customer satisfaction could be affected.
- Identified customer needs by asking questions and advising on best solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Communicated with repeat customers to build long-term relationships.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed High Profile Contract accounts
- Reviewed and entered new contract agreements
- Maintained accurate customer forecasting
- Entered customer releases
- Managed consignment deals and blanket orders
- Updated monthly, quarterly, and annual pricing agreements
- Handled all urgent quick turnaround spot orders
- Updated customers with delivery status
- Answered customer calls and questions.
- Resolved customer complaints.
- Worked closely with all departments including purchasing, logistics, quality and outside sales to ensure on time delivery and customer satisfaction
Purchasing and Outside Processing Coordinator
Mill Steel
Grand Rapids, MI
08.2006 - 08.2007
- Guided employees in handling difficult or complex problems.
- Monitored inventory levels and ensured adequate stock was available for processing operations.
- Maintained up-to-date knowledge of industry regulations related to processing activities.
- Liaised between vendors, customers, and internal departments during the ordering process.
- Wrote and Issued Purchase orders to Steel Vendors and Suppliers
- Received releases for steel and updated internal systems with release details provided by vendors and suppliers.
- Worked closely with vendors and suppliers to ensure on time release and delivery of steel.
- Coordinated pickup of steel by communicating with the Mill Steel logistics team.
- Worked closely with the quality team to resolve issues with defective steel received from suppliers.
- Issued outside processing orders to steel service centers for various steel processes including slitting, pickling, and coating.
- Reviewed outside processing reports for quality and defects.
- Read and interpreted gauge charts, updated internal systems with gauge readings
Education
Bachelor of Business Administration - Accounting And Finance
Grand Valley State University
Allendale, MI05-2006
Skills
- Territory management
- Goal-oriented mindset
- Account planning
- Competitive analysis
- Salesforce proficiency
- Strategic prospecting
- Strong negotiation skills
- Pipeline management
- Deal closing
- Cold calling
- Product branding
- Sales analysis
- Generating leads
- Relationship cultivation
- Maintain a high level of organization
- Ability to manage multiple tasks
- Ability to work with challenging customers
- Strong negotiation skills
- Strong attention detail
- Ability to work with diverse clientele
- Ability to work independently or part of a team
- Professional with high integrity
- Willing to take on new tasks
Accomplishments
Awarded the the "Mill Steel above and beyond award"-2012
Awarded Mill Steel Prime Performer Award 2020
Timeline
Outside Sales Account Manager and Steel Buyer
Mill Steel
01.2015 - Current
Inside Sales Account Manager and Customer Rep
Mill Steel
09.2007 - 12.2014
Purchasing and Outside Processing Coordinator
Mill Steel
08.2006 - 08.2007
Bachelor of Business Administration - Accounting And Finance
Grand Valley State University
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