Summary
Overview
Work History
Education
Skills
Timeline
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Brittani Watkins

Pheba,MS

Summary

Dynamic Sales Merchandiser with a proven track record at Acoasta, excelling in visual merchandising and customer service excellence. Leveraged strong relationships to boost sales and implemented strategic merchandising plans, enhancing product visibility and driving revenue growth. Recognized for reliability and goal orientation, consistently delivering results in fast-paced retail environments.

Overview

3
3
years of professional experience

Work History

Sales Merchandiser

Acoasta
01.2025 - 06.2025
  • Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
  • Increased sales by establishing strong relationships with clients and understanding their needs.
  • Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
  • Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
  • Conducted regular store visits to ensure proper execution of merchandising strategies, maintaining a professional store appearance.
  • Assisted store managers in crafting visually appealing merchandise displays that aligned with seasonal themes or promotions.
  • Maintained detailed records of customer interactions and preferences, enabling the company to refine its marketing strategies and better cater to client needs over time.
  • Organized successful in-store events that attracted new customers and boosted overall sales figures.
  • Improved inventory management through accurate forecasting and ordering, reducing stock-outs and overstocks.
  • Developed strategic merchandising plans for product placement and promotion, resulting in higher revenue.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Updated pricing and signage to complete product displays and educate customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Cultivated relationships with wholesalers and distributors to increase inventory availability.
  • Managed and maintained purchase orders and invoices.
  • Analyzed sales and inventory data to determine purchasing needs and reorder points.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
  • Collaborated with sales team to identify and fulfill customer needs.
  • Established relationships with vendors to secure competitive pricing and discounts.
  • Devised and implemented policies and procedures for purchasing and inventory control.
  • Prepared and analyzed reports to track inventory and purchasing trends.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
  • Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
  • Studied and monitored market trends to identify potential suppliers.
  • Evaluated product quality and vendor performance to maintain quality standards.
  • Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
  • Communicated with suppliers to negotiate best pricing on apparel and accessories.
  • Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
  • Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.

Assistant Manager

Dollar General
03.2022 - 04.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

Education

Introduce in Soical Management

Mississippi States University
Starkville, MS

Skills

  • Goal orientation
  • Sales strategy development
  • Brand awareness
  • Visual merchandising
  • Active listening
  • Reliability and punctuality
  • Friendly demeanor
  • Planogram design
  • Retail sales expertise
  • In-store support
  • Merchandising trends analysis
  • Problem-solving skills
  • Customer service excellence
  • Time management
  • Ordering and purchasing processes
  • Multitasking abilities
  • Team building strategies
  • Task prioritization techniques
  • Goal setting

Timeline

Sales Merchandiser

Acoasta
01.2025 - 06.2025

Assistant Manager

Dollar General
03.2022 - 04.2025

Introduce in Soical Management

Mississippi States University

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Brittani Watkins