Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
10
10
years of professional experience
Work History
Special Order Associate
Helms True Value
03.2016 - Current
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Head Cashier
Lowes Home Improvment
09.2013 - 03.2014
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Streamlined the checkout process for improved customer experience and reduced wait times.
Trained new cashiers on company policies and best practices, resulting in a more knowledgeable workforce.
Maintained a clean, organized workspace to promote a pleasant atmosphere for both employees and customers.
Coordinated breaks efficiently to maintain adequate coverage at registers during peak hours without compromising service quality.