Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
Generic

Brittani Ziegler

Wellington,FL

Summary

Detail-oriented and versatile professional with extensive experience in customer service, administrative support, sales, and marketing. Demonstrates a proven track record in managing retail and wholesale operations, including order processing, invoicing, payment collection, and inventory management. Exceptional communication and problem-solving skills foster strong customer relationships across various platforms. Proficient in creating marketing materials and managing social media presence while maintaining organized records using Microsoft Office and Google Suite.

Overview

5
5
years of professional experience

Work History

Administrative Assistant/Wholesale Coordinator

Gardino Nursery
Loxahatchee Groves, FL
02.2021 - Current
  • Processed retail and wholesale orders, prepared invoices, and managed payment collections with accurate system entry.
  • Communicated effectively with retail and wholesale customers via email, phone, and in-person interactions to address inquiries and resolve issues.
  • Delivered excellent customer service and retail sales assistance, including guiding customers through nursery shopping, and placing supply orders.
  • Updated website inventory, wholesale availability lists, and social media platforms to enhance customer engagement and sales.
  • Created marketing materials and managed task assignments to support business growth and operational efficiency.
  • Coordinated order processing, prepared shipments, printed packing slips, and generated shipping labels for timely deliveries.
  • Maintained organized records through filing, scanning, copying, and utilizing tools like Microsoft Word, Excel, Google Docs, and Google Sheets.
  • Demonstrated strong organizational skills by managing multiple tasks, maintaining accurate records, and supporting smooth workflow operations.

Leasing Consultant

RAM Realty/Bozzuto Management Company
Deerfield Beach, FL
12.2019 - 02.2021
  • Conducted property tours and effectively showcased apartment features, amenities, and leasing options to prospective tenants, achieving a high lease conversion rate.
  • Managed all aspects of the leasing process, including application reviews, background checks, and lease agreement preparation, ensuring compliance with housing regulations.
  • Delivered exceptional customer service by promptly responding to inquiries, addressing tenant concerns, and resolving issues to maintain tenant satisfaction and retention.
  • Marketed properties through various platforms, including social media, and local advertising, to attract new tenants and fill vacancies efficiently.
  • Maintained accurate and organized records of tenant information, payments, and lease agreements using property management software.
  • Collected rent payments, tracked delinquencies, and coordinated payment plans to ensure timely collections, and minimize revenue loss.
  • Assisted with resident move-ins and move-outs, performing inspections, coordinating maintenance requests, and ensuring smooth transitions.
  • Collaborated with property managers and maintenance teams to address operational needs, improve tenant experiences, and enhance property appeal.

Education

High School Diploma -

Wellington High School
Wellington
05-2009

Skills

  • Communication skills
  • Order Processing and Inventory Management
  • Task and time management
  • Administrative Proficiency
  • Customer Service Excellence
  • Sales and Leasing Expertise
  • Marketing and social media management

Languages

English
Professional
Spanish
Limited

References

References available upon request.

Timeline

Administrative Assistant/Wholesale Coordinator

Gardino Nursery
02.2021 - Current

Leasing Consultant

RAM Realty/Bozzuto Management Company
12.2019 - 02.2021

High School Diploma -

Wellington High School

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Brittani Ziegler