Brittania Henry
Hobbs,NM
Summary
Personable administrative professional dedicated to fostering positive connections with clients, staff, and management. Skilled communicator with a talent for solving complex problems and resolving conflicts. Experienced in resource allocation and schedule management.
Overview
5
5
years of professional experience
Work History
Licensed Massage Therapist
Muscle Therapy center
Hobbs, NM
04.2022 - 10.2024
- Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered customer inquiries over the phone and through email.
- Provided customers with product information and resolved their issues in a timely manner.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
Server
Tia Juana's
Hobbs, NM
01.2021 - 10.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
Recreation Coordinator
Geo Group Inc
Hobbs, NM
12.2021 - 08.2022
- Assisted in the development of recreation programs, activities and special events.
- Organized and coordinated a variety of recreational activities for participants of all ages.
- Maintained records and reports related to recreation programs, services and facilities usage.
- Monitored facility usage to ensure safety regulations were followed at all times.
- Planned and coordinated program schedules with staff members.
- Supervised daily operations of assigned areas including staffing, scheduling, budgeting.
- Initiated cost-saving measures while maintaining quality standards in recreational programming.
- Ensured that equipment was properly maintained according to established policies and procedures.
- Conducted on-site inspections of recreational facilities prior to use.
- Conducted searches of inmates and their living quarters for contraband.
- Monitored inmate activity through observation posts, surveillance cameras and other security systems.
- Prepared detailed reports on all incidents that occurred while on duty.
Administrative Assistant
Mbf Inspection Services
Roswell, NM
12.2019 - 02.2021
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
Education
Associate of Science -
New Mexico Junior College
Hobbs, NM08-2025
License of Massage Therapy -
Muscle Therapy Center School of Massage
Hobbs, NM05-2022
High School Diploma -
Hobbs High School
Hobbs, NM05-2020
Skills
- Report Writing
- Meeting planning
- Filing
- Data Entry
- Appointment Scheduling
- Memo preparation
- Expense Reporting
- Letter preparation
- Presentation Design
- Bookkeeping
- Scheduling
- Information Security
- Reception oversight
- Records retrieval
- Document Control
- Mail handling
- Quality Assurance
- Spreadsheet Management
- Meticulous attention to detail
- QuickBooks expert
- Microsoft PowerPoint
- Tech-Savvy
- Typing proficiency
- Grammar
- Client Relations
- Presentation Preparation
- Microsoft Excel
Affiliations
- Reading
- Gardening
- Sunday School Teacher
- College Student
- Full time Mom
References
- Brittni Brown Cell (260)433-5631
- Delfina Cisneros Cell (575)441-6789
- Stephan Garza Cell (979)240-8828
- Andrew Moreno Cell (575)4444-8746
- Mariaisabel Dominguez Cell (505)319-8015
Timeline
Licensed Massage Therapist
Muscle Therapy center
04.2022 - 10.2024
Recreation Coordinator
Geo Group Inc
12.2021 - 08.2022
Server
Tia Juana's
01.2021 - 10.2024
Administrative Assistant
Mbf Inspection Services
12.2019 - 02.2021
Associate of Science -
New Mexico Junior College
License of Massage Therapy -
Muscle Therapy Center School of Massage
High School Diploma -
Hobbs High School
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