Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittania Wallace

Birmingham,AL

Summary

Very Compassionate Mental Health Coordinator that has extensive knowledge of various mental health diagnoses with a proven talent to ensure the well-being of patients. Carefully monitoring the progress of patients, assisting with daily hygiene needs and observing behaviors. As well as scheduling patients for different procedures and appointments. Knowledge of insurance authorization. Has good social verbal and documentation abilities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Glenwood Children's Center
03.2022 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Enhanced client's communication skills through the use of visual aids, social stories, and roleplaying activities.
  • Increased client independence through the teaching of daily living
  • Led group sessions focused on social skill-building, promoting peer interaction and cooperation among clients.

Mental Health Coordinator

Spur
02.2020 - 03.2022
  • Obtained prior and ongoing insurance authorizations
  • Provide superior customer service to internal and external clients
  • Verify primary and secondary insurance
  • Collaborate with care management resources to follow clients through care continuum, schedule procedures for patients.

Special Education Assistant

Victor Learning Center
09.2018 - 01.2020
  • Worked with individual students and small groups of students to reinforce the learning material or skills introduced and outlined by certified classroom teacher
  • Supervised activities of students with disabilities
  • Performed assigned non-instructional classroom duties, such as lunch, gave restroom assistance to students with disabilities
  • Maintained safe classroom working environment
  • Performed other duties assigned by certified classroom teacher.

Psychiatric Technician

Pacific Home Care Services
04.2015 - 01.2018
  • Prepared individualized treatment plans and interviewed patients upon admission
  • Observe and report patient care data
  • Promote patient socialization, self-care and development utilizing treatment plan to guide/direct, recognizing and using patient strengths to motivate patients
  • Met one-on-one with individual patients for daily treatment care
  • Maintained patient confidentiality at all times
  • Took and document patient vital signs and reported any unusual results.

Education

High School Diploma -

Plaza Robles High School
Stockton, CA
05.2012

Skills

  • Applied Behavior Analysis
  • Social Skills Development
  • Discrete Trial Training
  • Token Economy Systems
  • Clinical Supervision
  • Heartsaver CPR AED (CPR AED)
  • HIPAA Requirements
  • Registered Behavior Technician

Certification

  • Teaching Certification
  • First Aid Certification
  • CPR Certification

Timeline

Registered Behavior Technician

Glenwood Children's Center
03.2022 - Current

Mental Health Coordinator

Spur
02.2020 - 03.2022

Special Education Assistant

Victor Learning Center
09.2018 - 01.2020

Psychiatric Technician

Pacific Home Care Services
04.2015 - 01.2018

High School Diploma -

Plaza Robles High School
Brittania Wallace