Brittanie Bailey
Cartersville,GA
Summary
General Manager with talent supporting senior managers and upper management in decision making and improved productivity. Manage administrative and clerical functions, scheduling, logistics, meetings and provide follow-up on important projects and initiatives. Strong organizational and communication skills with attention to detail and accuracy.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Assistant Manager
Speedway LLC
05.2020 - Current
- Oversee and provide customer service leadership, training, and coaching, alongside the General Manager, for all store employees.
- Maintaining high employee retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
- Collaborated with the team leader to develop and implement strategies for achieving departmental goals
- Provided guidance and support to team members, addressing any issues or concerns that arose
- Assisted in resolving customer complaints or escalations by providing prompt assistance or involving appropriate personnel when necessary
- Managed inventory levels by monitoring stock levels regularly; collaborated with procurement teams on replenishment orders as needed
- Developed strong relationships with vendors/suppliers through effective negotiation skills resulting in cost savings
General Manager
Prime Storage
08.2024 - 09.2025
- Developed and maintained positive relationships with tenants, addressing concerns and inquiries promptly, contributing to a high tenant satisfaction rate
- Conducted regular property inspections to identify maintenance needs, safety hazards, and compliance issues, ensuring a well-maintained and safe living or working environment
- Negotiated and enforced lease agreements, addressing legal and financial considerations, and ensuring compliance with property regulations and policies
- Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness
- Managed and optimized property budgets, tracking income and expenses, and implementing financial strategies that resulted in improvement in overall property profitability
- Utilized property management software to streamline administrative tasks, track lease agreements, and generate financial reports, improving overall operational efficiency
- Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications
- Maintained accurate and up-to-date property records, including lease agreements, maintenance logs, and financial documents, ensuring compliance with industry regulations
Floral Manager
Inserra Supermarkets Inc.
02.2015 - 11.2018
- Prepared floral displays for weddings, birthdays, anniversaries, funeral tributes, etc.
- Demonstrated high creativity through visually appealing floral displays.
- Led major events without any supervision and individually
- Performed care and maintenance duties on flowers and floral plants
- Contact clients and ensure they are completely satisfied with service
Receptionist
AJF Financial services
01.2010 - 01.2014
- Assistant to President and Office Manager
- Made travel arrangements and scheduled luncheons
- Answering phones
- Filing
- Ordering office supplies
Education
General diploma - undefined
East Bay High School
Riverview, FL01.2008
Skills
- POS
- Custodial experience
- Administrative experience
- Time management (4 years)
- Assistant Manager Experience
- Computer skills
- Phone etiquette
- English
- Cash Handling
- Governmental accounting
- Microsoft Outlook
- Microsoft Office
- Shift management
- Typing
- Leadership
- Sales
- Retail sales (10 years)
- Restaurant experience
- Office Management
- Customer support
- Microsoft Powerpoint
- Floral Design
- Residential cleaning (3 years)
- Personal Assistant Experience
- Customer service
- Communication skills
- Microsoft Word
- Organizational skills (10 years)
- Management
- Event Planning
- Merchandising
- Microsoft Office, Microsoft Outlook, PowerPoint, Quickbooks, Typing 60 wpm
- CRM software
- Supervising experience
- Technical accounting
- Driving
- Cleaning
Certification
Driver's License
Languages
English
Timeline
General Manager
Prime Storage
08.2024 - 09.2025
Lead Assistant Manager
Speedway LLC
05.2020 - Current
Floral Manager
Inserra Supermarkets Inc.
02.2015 - 11.2018
Receptionist
AJF Financial services
01.2010 - 01.2014
General diploma - undefined
East Bay High School
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