Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittanie Fowler

Ward

Summary

Dedicated, service focused professional Office and Accounts Receivable Manager with over 10 years of experience providing administrative support up to 30 employees. Possess strong multi-tasking skills, with ability to simultaneously manage various projects and schedules. Skilled relationship builder with the proven ability to work with different personality types.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Westlake Plumbing
10.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Obtained permits from local jurisdictional agencies.
  • Used accounting software to reconcile accounts and generate invoices.
  • Matched purchase orders with invoices and recorded necessary information.
  • Supported management by processing invoices and documents for new construction projects.

Accounts Receivable Clerk

Little Rock Winnelson
08.2021 - 10.2024
  • Responsible for handling & balancing large sums of cash, credit cards and checks daily.
  • Responsible for time tracking & payroll weekly for office staff and field staff.
  • Answer customer service requests quickly and efficiently.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Processed invoices on a timely basis according to established procedures.

Office Manager

Roto-Rooter Plumbing & Water Cleanup
01.2014 - 08.2021
  • Managed schedules, organize office functions, and oversee daily operations of office with 30 employees.
  • Hiring & training of new office employees.
  • Prepare daily, weekly and monthly reports.
  • Answer customer service requests quickly and efficiently.
  • Schedule, coordinate and dispatch 15+ service techs daily.
  • Responsible for handling & balancing large sums of cash, credit cards and checks daily.
  • Responsible for time tracking & payroll weekly for office staff and field staff.
  • Accounts Receivable collections daily as well as Accounts Payable weekly.
  • Responsible for proper record keeping of employee personnel files along with maintaining updates to employee manuals/handbooks.

Education

Highschool -

Cabot Highschool
Cabot, AR
01.2012

Skills

  • OFFICE MANAGEMENT
  • TEAM BUILDING
  • ACCOUNTS PAYABLE
  • ACCOUNTS RECEIVABLE
  • BOOKEEPING/PAYROLL
  • RECORDS MANAGEMENT
  • CSR/DISPATCH
  • INVENTORY

Certification

  • CNP - Certified Notary Public

Timeline

Administrative Assistant

Westlake Plumbing
10.2024 - Current

Accounts Receivable Clerk

Little Rock Winnelson
08.2021 - 10.2024

Office Manager

Roto-Rooter Plumbing & Water Cleanup
01.2014 - 08.2021

Highschool -

Cabot Highschool

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