Summary
Overview
Work History
Education
Skills
Timeline
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Brittanie Hawes

White Cloud

Summary

Dynamic and dedicated professional with experience, excelling in customer service and food preparation. Proven ability to maintain high sanitation standards while multitasking effectively. Recognized for training new staff and fostering teamwork, ensuring a positive dining experience for guests. ServSafe certified with a strong commitment to health and safety compliance.

Diligent maid with background in maintaining clean and orderly environments. Expertise in efficient cleaning techniques and knack for organizing spaces. Demonstrated reliability and strong attention to detail in all tasks.

Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Professional with comprehensive experience in maintaining high standards of cleanliness and organization in residential and commercial settings. Skilled in deep cleaning, laundry management, and inventory control. Strong collaborator with results-driven mindset, adaptable to changing needs. Known for reliability, efficiency, and keen eye for detail.

Overview

18
18
years of professional experience

Work History

Cook, Waitress, Cashier, Bartender

Schindeys at Diamond Lake
09.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Managed opening and closing shift kitchen tasks.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Checked guests' identification before serving alcoholic beverages.

Maid

Self Employed
01.2021 - Current
  • Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
  • Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
  • Disinfected bathrooms and removed mold from shower stalls and bathtubs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Engaged positively with residents while cleaning apartments and common areas.
  • Reduced client complaints through consistent attention to detail and maintaining high quality cleaning standards.
  • Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
  • Adapted quickly to new cleaning techniques and equipment when introduced, improving overall productivity levels.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.
  • Provided pet care services for clients when required, demonstrating compassion towards animals while adhering to specific owner instructions.
  • Worked closely with clients during move-in/move-out processes, ensuring a seamless transition while maintaining cleanliness standards.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Sorted, laundered and put away various laundry items.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Maid

SuePer Clean
01.2007 - 01.2021
  • Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
  • Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
  • Disinfected bathrooms and removed mold from shower stalls and bathtubs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Engaged positively with residents while cleaning apartments and common areas.
  • Collaborated with team members to complete large-scale projects in a timely manner, maximizing efficiency.
  • Supported a welcoming atmosphere within clients'' homes by respecting their privacy while performing necessary duties thoroughly yet discreetly.
  • Reduced client complaints through consistent attention to detail and maintaining high quality cleaning standards.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.
  • Enhanced customer satisfaction by providing personalized services based on individual client preferences.
  • Provided pet care services for clients when required, demonstrating compassion towards animals while adhering to specific owner instructions.
  • Worked closely with clients during move-in/move-out processes, ensuring a seamless transition while maintaining cleanliness standards.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Sorted, laundered and put away various laundry items.

Education

Associate Degree In Radiologic Technology - Radiology

Grand Rapids Community College
Grand Rapids, MI

High School Diploma - High School

Thompson Education Direct Home Schooling
White Cloud, MI
06.2005

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Multitasking and organization
  • Food preparation
  • Kitchen organization
  • Strong attention to safe food handling procedures
  • Sanitation
  • Teamwork and collaboration
  • Positive and professional
  • ServSafe certified
  • Calm demeanor
  • Health and safety compliance
  • Housekeeping
  • Professional appearance
  • Polite communication
  • Bed making mastery
  • Ceiling fan cleaning
  • Window washing
  • Mopping and sweeping
  • Carpet cleaning
  • Deep cleaning expertise
  • First aid training
  • Dusting
  • Safe cleaning with chemicals
  • Commercial and residential cleaning
  • Interior and exterior cleaning
  • Cleaning bathrooms
  • Time management
  • Floor vacuuming
  • Professional and courteous

Timeline

Cook, Waitress, Cashier, Bartender

Schindeys at Diamond Lake
09.2024 - Current

Maid

Self Employed
01.2021 - Current

Maid

SuePer Clean
01.2007 - 01.2021

Associate Degree In Radiologic Technology - Radiology

Grand Rapids Community College

High School Diploma - High School

Thompson Education Direct Home Schooling

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Brittanie Hawes