Summary
Overview
Work History
Education
Skills
Awards
Summary of Qualifications
Community Service
Training
Certification
Timeline
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Brittanie Irby

Milpitas,CA

Summary

Results-driven professional seeking growth opportunities in a team-oriented environment. Proficient in computer skills, including Windows environments, email systems, internet, and MS Word. Recognized for friendly demeanor and commitment to delivering exceptional customer service. Demonstrated reliability, trustworthiness, and expertise in retail sales, cash register operations, and multitasking. Familiar with various office equipment and systems.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Director/Lead Teacher

Sweet Hearts Preschool
07.2019 - 03.2025
  • Oversaw daily operations and led classroom instruction in licensed early childhood program.
  • Developed and implemented age-appropriate curriculum to enhance early learning experiences.
  • Managed staff hiring, training, and supervision to ensure effective team performance.
  • Maintained state licensing and safety compliance to uphold program standards.
  • Fostered positive relationships with parents through effective communication strategies.
  • Conducted student assessments and facilitated parent-teacher conferences for progress updates.
  • Managed budgets, enrollment, and administrative tasks to optimize operational efficiency.

Teacher’s Aid

MSOSV
04.2018 - 03.2019
  • Oversaw student supervision during recess to ensure safety and security.
  • Collaborated with teachers to design and implement lesson plans aligned with school curriculum.
  • Organized classroom materials to support effective maintenance and accessibility.
  • Facilitated small group activities to reinforce concepts taught by class teacher.

Barista

Starbucks
12.2017 - 03.2018
  • Welcomed guests warmly, informing them of daily coffee and food specials.
  • Processed customer orders efficiently using point-of-sale system.
  • Crafted coffee beverages and prepared food items according to standards.
  • Maintained cleanliness and organization in restaurant, line, and backroom areas.

Personal Trainer

24 Hour Fitness
11.2017 - 11.2017
  • Created and executed personalized training plans aligned with client fitness goals and limitations.
  • Delivered one-on-one instruction on diverse exercises, emphasizing proper form to prevent injuries.
  • Conducted regular fitness assessments to monitor client progress and adjust training programs accordingly.
  • Encouraged clients to achieve fitness goals by establishing realistic expectations and offering constructive feedback.

Service Representative, Kid’s Club Attendant

24 Hour Fitness
08.2010 - 09.2011
  • Engaged with every club member, prospect, and guest as Service Representative for 24 Hour Fitness.
    Provided welcoming experiences for all visitors to the club.
    Managed Kid's Club activities, ensuring a secure and enjoyable atmosphere for children.
    Promoted brand values as ambassador to enhance overall member experience.

Customer Service Associate

Fry’s Electronics
10.2009 - 06.2010
  • Delivered exceptional customer service to enhance client experiences.
    Resolved customer inquiries and issues, escalating complex matters as needed.
    Coordinated refreshments while maintaining cleanliness and organization of work areas.

Customer Service Representative

Michael’s
02.2008 - 09.2009
  • Assisted in framing orders and maintained departmental standards for efficiency.
    Managed cashier operations and ensured effective front store maintenance.
    Conducted inventory checks to maintain stock levels on departmental stands and end caps.
    Provided general support to management, facilitating smooth departmental operations.

Education

Associates Degree - Physical Education

Jefferson Community College
05.2013

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Mission College
05.2011

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San Jose State University
05.2008

Skills

  • Bodybuilding competition
  • Weight training
  • Empathy
  • Multi-tasking
  • Competitive spirit
  • Exercise program development
  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • Creativity and innovation
  • Strategies and goals

Awards

Honor Roll throughout middle school and high school, Received Gold Chord for Graduation.

Summary of Qualifications

  • Computer literate – Windows environments, Email systems, internet, MS Word
  • Possess a friendly demeanor and enjoy being of service to others. Trustworthy and reliable. Experienced in providing exceptional customer service. Experienced in retails sales, cash register operations, multi-tasking. Familiar with office equipment and systems.

Community Service

Referee for Milpitas Pal Soccer League

Training

Customer service, first-aid and CPR certified

Certification


  • First Aid/CPR Certified

Timeline

Director/Lead Teacher

Sweet Hearts Preschool
07.2019 - 03.2025

Teacher’s Aid

MSOSV
04.2018 - 03.2019

Barista

Starbucks
12.2017 - 03.2018

Personal Trainer

24 Hour Fitness
11.2017 - 11.2017

Service Representative, Kid’s Club Attendant

24 Hour Fitness
08.2010 - 09.2011

Customer Service Associate

Fry’s Electronics
10.2009 - 06.2010

Customer Service Representative

Michael’s
02.2008 - 09.2009

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Mission College

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San Jose State University

Associates Degree - Physical Education

Jefferson Community College
Brittanie Irby