Brittanie McKee
Maryville,TN
Summary
Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
10
10
years of professional experience
Work History
Automotive Sales Professional
Lenoir City Ford
07.2019 - Current
- Increased dealership sales by developing and maintaining strong relationships with clients.
- Enhanced customer satisfaction through personalized service and diligent followup.
- Streamlined vehicle inventory management for greater efficiency in the sales process.
- Collaborated with finance team to secure optimal financing solutions for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
- Attended industry conferences and training events, continually refining skills and broadening knowledge base.
- Developed innovative marketing strategies to increase brand visibility and generate leads for the dealership.
- Facilitated smooth transactions by preparing all necessary documentation in a timely manner.
- Boosted repeat business through excellent rapport-building skills, fostering long-term client relationships.
- Leveraged social media platforms to engage potential buyers, promote dealership offerings, and expand brand reach.
Associate Product Manager
The UPS Store
02.2018 - 07.2019
- Enhanced product development by conducting thorough market research and competitive analysis.
- Streamlined the product lifecycle management process for efficient product launches and updates.
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing products.
- Optimized user experience by incorporating customer feedback into product improvements.
- Increased sales revenue by implementing effective sales strategies and fostering strong client relationships.
- Developed a high-performing sales team through regular training, coaching, and performance evaluations.
- Exceeded quarterly targets consistently by identifying new business opportunities and executing targeted marketing campaigns.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Built relationships with customers and community to establish long-term business growth.
Package Handler
UPS
10.2017 - 02.2018
- loading and unloading aircraft
- marshall in tugs and trucks
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Expedited package flow within the distribution center through effective conveyor system management and monitoring.
- Promoted workplace safety culture by actively participating in ongoing training sessions focused on hazard recognition, prevention, and response measures.
- Utilized available resources such as dollies or other equipment to optimize efficiency during package handling tasks.
- Maximized cargo space utilization within delivery vehicles through strategic package arrangement and stacking techniques.
- Demonstrated exceptional punctuality and attendance, ensuring consistent coverage of essential tasks during designated shift hours.
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Used hand-held scanners and physical logs to accurately track item movements.
Membership Sales Representative
Blount Memorial Wellness Center
02.2014 - 02.2018
- Boosted membership sales by developing and implementing targeted marketing strategies.
- Expanded client base through effective networking, relationship-building, and follow-up techniques.
- Generated leads by researching potential clients and identifying key decision-makers to approach.
- Enhanced customer satisfaction with personalized service, understanding individual needs, and offering appropriate membership plans.
- Streamlined membership application process by optimizing documentation and efficiently addressing inquiries from prospects.
- Managed client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold.
- Developed strong communication skills while presenting clear explanations of complex membership benefits packages.
- Successfully transitioned existing customers onto more suitable memberships plans when necessary.
- Assisted in maintaining a clean, organized work environment conducive to productivity.
- Trained as a lifeguard and coached swimming lessons
- supervised the day care from time to time
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
Mail Handler
USPS
05.2016 - 02.2017
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
- Utilized automated equipment for faster sorting, reducing manual labor requirements and increasing accuracy rates.
- Safeguarded confidential information through diligent adherence to security protocols while handling sensitive documents or packages.
- Supported facility operations by performing routine maintenance tasks on equipment, ensuring optimal functionality at all times.
- Prioritized time-sensitive materials by recognizing urgent markings or deadlines, ensuring prompt delivery without compromising quality standards.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Adhered to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.
- Used automated mail processing equipment to sort and collate mail.
- Maintained clean and organized mail room to promote safety and efficiency.
- Performed routine maintenance on equipment to prevent downtime.
- Processed incoming and outgoing mail in accordance with postal regulations.
- Operated mail processing machine to sort and package incoming and outgoing mail.
- Performed routine preventive maintenance on sorting machines and removed envelope jams.
Education
REAL ESTATE SCHOOL - REAL ESTATE
TRECS
Knoxville, TN2017
EMT SCHOOL - Emergency Medical Technology
BLOUNT COUNTY RESCUE SQUAD
Maryville, TN2016
Skills
- Data-driven decision-making
- Sales strategy development
- Finance Understanding
- Emergency vehicle operation
- Certified in CPR/AED
- Emergency Medical Responder (EMR)
- Pre-hospital Care
- Emergency Management
- Medical Coding
- Patient Triage
- Accident response
- Patient Stabilization
- Medical Recordkeeping
- Critical decision-making skills
- Basic Life Support
- Medical History Recording
- Dispatcher Communication
- CRM Software Usage
- Adaptability to Change
Timeline
Automotive Sales Professional
Lenoir City Ford
07.2019 - Current
Associate Product Manager
The UPS Store
02.2018 - 07.2019
Package Handler
UPS
10.2017 - 02.2018
Mail Handler
USPS
05.2016 - 02.2017
Membership Sales Representative
Blount Memorial Wellness Center
02.2014 - 02.2018
REAL ESTATE SCHOOL - REAL ESTATE
TRECS
EMT SCHOOL - Emergency Medical Technology
BLOUNT COUNTY RESCUE SQUAD
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