Brittanie McMullen
Columbia,MD
Summary
Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.
Overview
16
16
years of professional experience
Work History
Program Manager
Baltimore Medical System
11.2022 - Current
- Fully implementing and managing all substance use disorder (SUD) services, including supervision of multi-disciplinary team
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Design, develop and implement SUD services for five clinical sites by providing workflow organization, system coordination, and participating in community planning efforts
- Provide oversight to SUD Program by monitoring agency analytics, managing the grant budget, ensuring contract performance and compliance, and promptly identifying and resolving any issues or discrepancies
- Proactively identify training and marketing needs and negotiate clear, comprehensive contracts, ensuring the organization's compliance with legal requirements and cost-effectiveness
- Provide guidance and support to internal stakeholders on contract-related matters, including interpretation of contract terms
- Conduct thorough market research and competitive analysis to inform negotiations and strategies
Administrative Officer III
Maryland Department of Health
10.2019 - 10.2022
- Coordinated the Maryland Core State Injury Prevention Program funded through the Center for Disease Control to decrease intentional and unintentional injuries in the State of Maryland
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Provided contract management by ensuring reporting and invoices were completed on time and providing technical assistance
- Drafted, reviewed, and edited contract agreements, amendments, and other legal documents to ensure compliance with state policies and regulations
- Developed and maintained strong relationships with suppliers and stakeholders to facilitate smooth contract negotiations and execution
- Collaborated with cross-functional teams, including legal, finance, and procurement, to ensure alignment and consistency in contract management processes
- Successfully planned annual conferences for more than one hundred participants by establishing and leading planning committees, executing coordination, and effectively securing contracts with vendors and speakers
- Forums received a 97% average satisfaction rate from participants
- Created newsletters, social media posts, and webinars for community stakeholders and service providers for program awareness and content distribution, resulting in 50% more engagement
Community Health Partner
BJC HealthCare
05.2016 - 05.2019
- Managed a grant-funded program to decrease obesity among underserved populations by increasing access to healthy foods and physical activity through distributing a $250,000 contract budget
- Negotiated collaborative contract agreements with community partners, including the City of St
- Louis and Saint Louis Public Schools, to achieve the construction of safe playground equipment in five neighborhood parks and provide new fitness equipment in recreation centers
- Increased community engagement by 55% by building relationships and providing strategic programming and incentives, leading to higher participation in monthly planning meetings and community-based events
- Initiated a partnership with a local urban farm to establish a weekly produce stand in a USDA-defined food desert to provide fresh produce to residents at a subsidized rate where 100% of produce was sold
- Created e-learning opportunities for community stakeholders and peers by developing webinars focused on community development, event planning, and program management
- Established community learning opportunities, including cooking, bicycle maintenance, and parenting classes with community organizations with a 90% completion rate
School-Community Health Educator
BJC HealthCare
09.2011 - 05.2016
- Developed and implemented curriculums for preventive healthcare education around substance abuse prevention, smoking cessation, bullying, and emotional intelligence
- Recruited student participants; delivered assembly presentations and facilitated classroom discussions
- Maintained student satisfaction scores of 4.8 and teacher satisfaction scores of 5.0 on a 5.0 scale
- Partnered with community coalitions to raise awareness of prevention efforts among community leaders, teachers, and students
- Cultivated and managed over forty stakeholder relationships
Match Support Specialist
Big Brothers Big Sisters
10.2010 - 08.2011
- Recruited prospective mentors and identified matches based on common interests
- Conducted interviews and background checks for mentors to assess risk
- Oversaw the University of Illinois program by supervising, providing ideas for activities, and hosting events
- Followed up with participants monthly to ensure continued interest, safety, and compatibility
- Contributed to the development of training materials to ensure consistent knowledge sharing among Match Support Specialists.
Family Advocate
Family Advocacy in Champaign County
05.2008 - 10.2010
- Assisted in developing a nonprofit organization supporting families under the supervision of caseworkers employed by the Illinois Department of Children and Family Services
- Arranged transportation, parenting classes, and housing for impacted families
- Developed stakeholder relationships with local organizations for recruitment and the dissemination of resources
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
Education
MBA -
Webster University
St. Louis, MO01.2018
BS - Psychology
Illinois State University
Normal, IL06.2008
Skills
- Problem-Solving
- Project Management
- Detail Oriented
- Strategic Planning
- Team leadership and direction
- Process Improvement
- Policy and procedure improvements
- Training and Development
- Flexible and Adaptable
Timeline
Program Manager
Baltimore Medical System
11.2022 - Current
Administrative Officer III
Maryland Department of Health
10.2019 - 10.2022
Community Health Partner
BJC HealthCare
05.2016 - 05.2019
School-Community Health Educator
BJC HealthCare
09.2011 - 05.2016
Match Support Specialist
Big Brothers Big Sisters
10.2010 - 08.2011
Family Advocate
Family Advocacy in Champaign County
05.2008 - 10.2010
MBA -
Webster University
BS - Psychology
Illinois State University
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