Brittanie Montoya
Rio Rancho,NM
Summary
Organized and motivated, eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating growth. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
11
11
years of professional experience
Work History
Stay-at-Home Mom
Sena Household
Rio Rancho, NM
02.2019 - Current
- Leveraged leadership skills to educate, mentor, and resolve conflict between two children.
- Time management - Organized schedules for my children to include transportation to and from school activities, sporting events, and religious education.
- Meal planning and cooking.
- Establish budget for utilities, food, and other necessities to maintain fiscal responsibilities.
- Coordinating medical appointments for all family members and following up with health care providers.
- Assist my children with school project and homework to support their academic growth and proformance.
- Volunteer with RRPS to assist in classroom, field trips, etc..
- Network with other moms on social media to share experiences and best practices.
- Volunteer with Cibola Little League as a team mom to coordinate team activities, concession duties, and snack schedules.
- Volunteer with Religious Education in the classroom and in the church.
- Created, assigned, and scheduled various housekeeping duties for my family, according to their capabilities.
Server
Albuquerque Country Club
Albuquerque, NM
07.2013 - 02.2019
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
Education
Associate of Arts - Teacher Education
Central New Mexico Community College
Albuquerque, NM12-2017
Skills
- Customer Relations
- Problem Resolution
- Planning
- Collaboration
- Training & Development
- Analytical Thinking
- Communication
- Troubleshooting
- Analytical and Critical Thinking
- Google Drive
- Flexible and Adaptable
- Microsoft Word
- Organization
- Quality Assurance
- Public Speaking
- Clerical Support
- Cultural Awareness
Timeline
Stay-at-Home Mom
Sena Household
02.2019 - Current
Server
Albuquerque Country Club
07.2013 - 02.2019
Associate of Arts - Teacher Education
Central New Mexico Community College
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